Credit Unions: Two Members Debate Cooperative Democracy

Freedom and democracy. Most believe these two concepts are inseparable. How could any society be considered free if the people do not have a real say in how they are ruled?

Government operationalizes these two ideas. There are multiple theories (conservative, liberal, libertarian, et al) and personal views on government’s role and authority.

Combined these foundational ideas are both powerful and fragile. However, current and historical events demonstrate the need for “eternal vigilance.”

The ritual of inauguration, the peaceful transfer of power and leadership changes, is the outward sign of the democratic covenant between citizens and their government.

Credit unions were conceived on these two foundations. Freedom means the opportunity to control one’s resources in community, to enhance economic opportunity. Especially in a market economy dominated by large private firms pursuing their financial self-interest, not the consumers.

Democracy is how this collaborative alternative to private wealth creation is to be governed. One person, one vote, with leaders chosen from and by the members.

A Credit Union Crossroad?

As many countries have shown, economic progress can occur without democratic government. China is a current example. Democracy is not just a set of bylaws or regulations that automatically self-execute. It is a process administered by those in authority. That oversight can be faithful to the concepts or manipulated while all the time professing democratic values.

America’s credit union system is at crossroads in democratic governance. For annual elections are frequently nothing more than exercises in self-selection by incumbent boards. Voting in mergers is a process manipulated to discourage informed choice let alone active member engagement.

The result is that many large credit union boards govern like self-perpetuating “trustees” as for a hospital, university or other not-or-profit organization. Access to leadership positions is tightly controlled. Institutional and individual success supersede the role of member-owners. Accountability is simply executing member transactions safely.

Recently two long standing credit union members exchanged emails on this erosion of cooperative democracy. One’s concern was the absence of board elections; the second member had just experienced the unanticipated downsides of a merger.

Two Members’ Thoughts on the State of Credit Union Democracy

I was copied on their exchanges which are edited for length.

One Member’s Critique of Board Elections

If the credit union directors were challenged, each would probably explain that anyone can serve on the Board of Directors and that is true. A nomination requires a petition signed by 500 credit union members; a completed application packet (with materials only available on request for a short period of time) and the approval by a “Nominating Committee” whose names cannot be disclosed.

The details and application packet are only posted once a year in January and are removed from the credit union’s website in May. The materials must be submitted to the nominating committee 90 days prior to the annual election which is scheduled in May. This gives the applicant just weeks to prepare for a nomination. The nominating committee then determines the names to put “in nomination”. For years only one name per open seat has been recommended avoiding any elections. From 2004 through 2018 there were only three open seats.

By creating a path riddled with obstacles with no term limits, the Board of Directors has created a culture of exclusion that ensures these same seven individuals will be able to continue sitting as directors for their lifetime while controlling the process for those who may serve alongside them.

A Member’s Cites Athenian Democracy

Last night right after reading your critiques (of credit union board elections), something dawned on me. Would you be familiar with ancient Athenian democracy? I want to test an idea with you.

I was “browsing” – in an old store, in an old town, when I came across a volume entitled The Constitution of the Athenians, written by Aristotle. I remember, vaguely, learning about the ancient world in history class in high school.

I stood there flipping through pages when I came to the chapter on Aristotle’s constitution. I was immediately stunned by the most unexpected aspect of the Athenian democracy. Get this: They did not elect their leaders; they were selected by lot!

Yes, literally drawn by lot. I’m talking about shards of old pottery that were used as tokens to be drawn at random to select the 9 archons. Naturally, my first response was one of utter disbelief that just anybody could be the material of solid leadership for a nation, much less the one system of governance touted as the prototype for modern democracy.

I finally caught onto the idea that it might be safe to regard most people as competent enough to lead. Especially if a lot of other eyes are watching them in a transparent process.

Curiosity drove me to devour the rest of that constitution. Checks and balances were built into that system to prevent the sort of mayhem and corruption one might conclude would be the possible outcome of a system of leadership drawn by lot.

Archons only served certain weeks of certain months of the year, at randomized times. At the end of their one-year term of service to Athens, they were subjected to an audit. Every dime had to be accounted for, and every decision made had to be justified.

Here’s the bottom line: In some 2 centuries that Aristotle discusses he notes that there were only 2 very brief periods of corruption, largely due to these systems of controls which he lays out in exquisite detail.

So, I have to wonder… if such a system could work for centuries, where democracy was first tried out on live subjects, then could it work for a credit union.

How would a credit union apply these procedures?

An outside auditor would draw however many names to fill the board, all performed in front of a live membership audience (even by Zoom if necessary).

We would select persons for the board to serve for certain periods, but no one would know exactly who, when, or in what order. This would prevent anyone from taking deleterious actions, since other board member (also randomly picked) would be relieving them next, whose duty would be to check that everything was in order upon their taking their turn at the helm.

Each board member would be accountable, individually, by way of a public audit of their activities during their staggered and unpredictable periods of duty.

Any dealings with other organizations — such as potential mergers, e.g. — would be open to question and discussion at that time.

The key is that members of the CU could only serve ONCE, and only for a limited period of service.

Term limits would prevent endless manipulation and personal betterment on the backs of members of the coop. The end of endless terms. The end of non-diversity, since board members will be chosen at random from applicants desiring to serve. The end of unilateral and secretive decision-making without membership input. Those self-serving possibilities stand little chance this way.

I believe this model has a chance of working. At the very least, any alternative system to the current approach would be a welcome improvement.

PS As an interesting aside, recent research into Koine Greek seems to indicate that the word democracy does not mean “the people rule” as is often purported. It more accurately appears to mean “the power of the common people” — and note that the word common is essential here. The word democracy intends all-inclusiveness, and I strongly feel that this point is perfectly relevant to cooperative systems of governance.

The First Member Responds

The “bottom line” is simple…the credit union is not bound by anything, so the directors operate their credit union like the Politburo. The NCUA provides broad guidelines for elections that would provide each of the over 1 million members an opportunity to serve in a board position. Instead, the credit union has chosen an election path that makes it impossible for anyone, other than the incumbents to serve. Consequently, you have a board made up of individuals who have served for over 20 years and will never give up their seats. The most recent vacancies were a result of death and illness.

The Proponent of Cooperative “Athenian” Democratic Reform

You are right; perhaps the board is not required to perform its duties in any particular fashion. But what sort of model would one use to ensure that members will never again be abused the way they have been historically? My ideas are an attempt at implementing democracy, albeit in a manner unlike what passes for democracy in the world today.

Judging from the lukewarm response, I’ll take that as a cue to push this no further.

The First Member

My lukewarm responses are based on the fact that fighting this is an uphill battle. Personally, I will continue to push. The best way to ensure that members will never again be abused by a group of leaders who value their power over diversity and democracy. That’s my objective.

My Takeaway: Term Limits

By law NCUA board members are limited to one term, a maximum of six years. Or until a successor is appointed. All three board terms are staggered.

Is NCUA’s Board structure an application of Athenian democratic governance described above? Should term limits apply to credit union boards? What is the role of “common people” in a cooperative organization?

From the Field: The Source for AI?

A CEO shared some new data runs his team had prepared. The analysis was trying to identify potential auto loan prospects. His response:

“Love to have some thinkers give me 20 more routines for the programmers to crunch on. Where are the people who are thinking like AI?”

5 Years Old and Selling Cookies Online

The annual Girl Scout cookie fund drive is underway virtually, as most office and on-site sales are under quarantine restrictions.

The email announcing this event from is from my 5 year old great grandniece.   Olivia already “attends” virtual kindergarten. She does virtual exercises and I presume is a virtual Girl Scout.

My first reaction was virtual cookies? We already have those!

Beginning school, social and business skills via the Internet means this generation will be one of the most virtually enabled ever. What else will this early mastery of digital reality change for this generation and society? And what are the implications for every organization hoping to attract their engagement?

Thoughts?

What Scientists Do With Their Extra Time in Quarantine

Finishing high school in 1962, dating for the first time, meant learning how to dance.

I even took lessons for the senior prom—at the YMCA. I never really got confident; it seems you either have rhythm or not.

A song that captured the growing popularity of rock and roll versus “slow dance” was Do You Love Me (Now Than I Can Dance). It is from the only album cut by The Contours during their recording career at Motown Records. Issued 58 years ago, October 1962, the album includes the hit title track which starts with the words:

You broke my heart
‘Cause I couldn’t dance

Now the song is back with a new era of rockers. This is a mesmerizing algorithmic performance. There are three rhythmical dancers, including a dog, and a production assistant. Creative and agile moves. They are much better than my stiff, robotic efforts!

(https://www.youtube.com/watch?v=fn3KWM1kuAw)

Now that Cirque de Soleil is in bankruptcy, the Arthur Murray dance studios closed and most ballet companies in isolation, is this a future for performances and professional instruction?

The video has generated a wide range of reactions. For some this demonstration gives hope for humanity. Entertaining, almost mesmerizing. It is fun to watch.

For others the video is more dystopian: “Smart people are doomed if these creatures can be programmed for sex.” “Nice knowing you fellow humans. We had a good run. This is the end.” Some immediately presume more militant applications of this AI prowess.

The Lesson for Credit Unions

If this is what scientists with a little extra time on their hands did during a pandemic, what do you think NCUA staff is working on?

When we learn, will the outcome be dystopian or hopeful? Mash Potatoes or the Twist? Are the song’s words a harbinger of a post pandemic agency?

You didn’t even want me around
And now I’m back
To let you know
I can really shake ’em down

How Society Prospers from Immigration

The boy in the yellow shirt immigrated with this family to Germany in 1970. He is now the co-founder and CEO of BioNtech.

In 2020 he led the firm’s COVID-19 vaccine development, now being distributed throughout the US and the world.

An Immigrant Creates First US Credit Union

Pierre Hevey, the second pastor of Ste Marie Parish, was born in Saint-Hyacinthe Quebec in 1831. At the age of 19 he entered Sainte-Hyacinthe seminary and ordained to the priesthood on July 13, 1857.

After serving in both Canada and Lewiston, Maine, Fr. Hevey was appointed as the second pastor of Ste. Marie Parish, March 8th, 1882 in Manchester, New Hampshire.

In 1908, Monsignor Pierre Hevey, as pastor of the parish, organized what would become known as the first credit union in America. The goal was to help the primarily Franco-American mill workers save and borrow money. On November 24, 1908 the new cooperative opened in Manchester as “La Caisse Populaire, Ste-Marie” (The People’s Bank), the nation’s first financial cooperative.

The newly formed “bank” made it possible for Manchester’s immigrants to achieve the better quality of life they had envisioned. For just $5, the price of one share of capital stock, anyone in the community could become a member. Savings were accepted from workers, families, and children. The accumulated savings were, in turn, lent to members to purchase and build homes, establish neighborhood businesses, and meet the personal financial needs of the community.

St. Mary’s Bank prospered. The credit union moved into its own offices in 1913 and hired its first paid, full-time manager in 1916. In 1917, the state legislature approved a bill changing the name from “St. Mary’s Cooperative Credit Association” to “La Caisse Populaire, Ste-Marie”. And, by 1923, the credit union’s assets exceeded $1 million. In 1925, an amended charter allowed the institution to be called either “La Caisse Populaire, Ste-Marie,” or “St. Mary’s Bank.” https://www.stmarysbank.com/nav/about-us/history/our-story

The Ups and Downs in Consumer Credit “Hardship”

The chart from TransUnion below shows how quickly consumer credit defaults rose and then suddenly declined from March through October 2020.

The September credit union data shows the industry has not seen dramatic upticks in total delinquency and charge offs. However some of these deferrals and forbearance accounts may not have been included as past due.

Key questions include why the sudden turn around? Was it stimulus relief programs? Economic recovery?

Depending on how one interprets these rises and falls will provide some guidance about future trends. For example if Congress fails to pass additional relief, will the down turns reverse? Or is the employment recovery the key to lower rates of credit hardship?

One CEO’s Vision for the Coming Decade

“I hope that it will look like a “back-to-the-future” revolution. Back to the most basic of cooperative design principles, alive and well. Those concepts move front and center in the organizations driving our futures.

And they are actively promoted by regulators, examiners and auditors of our operation.

I would hope that organizations, both small and huge, will capture the attention of cooperative owners in a way that truly radiates a win-win with the consumer side. “Do no harm” will be our thinking. A respect for our community will drive our entrepreneurial spirit to leverage our financial power more broadly.

We will cast aside our centralized thinking about what is relevant and put upon so many today. Instead we embrace the spirit that every charter is relevant for the simple fact that they willed their CU and its future into the mix.

Bottom line: It will be an industry with a resurgence of purpose over the balance sheet score cards of today.”