A Memory Becomes Larger than Life -A Memorial Day Tribute

This is a story of how one soldier’s wartime conduct created an example that will inspire future generations.  His decision is one all free societies honor in their Memorial Day ceremonies.

Heroes of Ukraine

by Roman Sheremeta.

(May 11, 2926)

He was captured in eastern Ukraine. He was unarmed. He was surrounded. He looked at the men who captured him and said two words:

Slava Ukraini.

Then the gunfire came.

Oleksandr Matsievskyi was born on May 10, 1980, in Chișinău, Moldova. He lived there for 28 years before moving to Nizhyn, a quiet city in Ukraine’s Chernihiv region. He worked an ordinary job. He was a husband to his wife, a son to his mother Paraska, a father to his boy Mykhailo. Nothing about him suggested he would become a name the world would remember.

On the first day of russia’s full-scale invasion, he went to the recruitment office. They turned him away. He came back. On March 11, 2022, he was finally enlisted into the 119th Territorial Defense Brigade. He trained as a sniper. By late autumn he was deployed to Bakhmut, and then to Soledar – the meat grinder where russia was throwing men into Ukrainian fire by the thousand.

On December 30, 2022, Oleksandr and four comrades were caught in a counterattack on the outskirts of Soledar. Mortar and small arms fire pinned down the reinforcements trying to reach them. Contact was lost around noon. There were no witnesses left to tell what happened next – the rest were dead or missing.

Two months later, the video appeared

His mother recognized him in the first frame. So did his son. So did the men who had served beside him.

What the world saw was a man with nothing left. No weapon. No way out. No chance of rescue. By every measure russia understood, he had already lost.

But Oleksandr did something they could not account for.

He stood up straight. He smoked. He looked them in the eye. And before they pulled the trigger, he gave them his answer – the only one that mattered.

Slava Ukraini.

The voices on the video, in russian, snarl back: Die, bitch.

They thought they were ending his life. They were making him permanent.

Within days, his words were repeated by presidents and prime ministers. Schoolchildren learned his name. Streets in Ukraine were renamed. A statue went up in his hometown. President Zelenskyy gave him the title Hero of Ukraine, posthumously, and his mother Paraska accepted the medal through tears. She told reporters her son had said to her, more than once: Mum, I will never let them capture me. She said it wasn’t a slogan. It was something inside him – a core.

I keep coming back to that word. Core.

Because what Oleksandr showed in that trench wasn’t bravery in the action-movie sense. He wasn’t charging a machine gun nest. He wasn’t saving anyone. He was already lost, and he knew it. What he had left was the question every Ukrainian has been forced to answer since February 2022: who are you, when there’s nothing left to lose?

His answer was two words long.

This is what russia has never understood about us, and what it still doesn’t understand today. They imagine we fight because we are commanded to, or paid to, or tricked into it. They cannot conceive of a people who fight because the alternative – living on their knees, in their world, by their rules – is worse than dying on their feet.

Oleksandr was 42. He had a wife. He had a 17-year-old son. He had every reason in the world to beg, to bargain, to say whatever the men with rifles wanted to hear.

He chose differently.

That choice is the inheritance he left us – every Ukrainian who came after, every soldier in a trench tonight, every child who will grow up in a free Ukraine because men like him refused.

Glory to Oleksandr Matsievskyi.

Glory to the heroes.

Glory to Ukraine.

Humor and the Future of Credit Unions in an AI World

Garrison Keillor the creater of the Prairie Home Companion public radio show is still delivering his routine in one night stands around the country.   He augments these live performances with occasional blogs and republishing The Writer’s Almanac prior daily broadcasts.

His observations about human behavior have meanng far beyond the Lake Wobgegon community.  Recently he discussed how humor relies on personal delivery.

Comedy is intimate. You poke them right, they laugh, it isn’t a conceptual problem. AI can create what sounds like jokes but they’re not funny. AI is going to take over banking and politics long before it takes over comedy.

Following are two of his examoles of peole exchanging stories together::

“A cold day in Minnesota and the sign at the nudist camp was: We’re open but we’re clothed.  And that led to one about the man who entered ten puns in a pun contest hoping one would win but no pun in ten did.”  or,

“God calls him up and says, “The world is going to end in seven days.” And he tells Melania, “The bad news is that there is a God but the good news is that I won’t be impeached.”

Humor, AI and the Cooperative Advantage

The most vital cooperative advantage is the organization’s relationships with their members.  It is the human connection not the number or amount of transactions that sustains an enterpreise.

Members know they can call and trust they will have a hearing while being being  treaed as “kin folk” not just another customer.

Continuing to implement this difference, which evolved naturally  in  credit union’s founding years, is just as impotant to credit union union success now.

AI “manned” institutions may dominate financial transaction in the future, but AI cannot duplicated the cooperative adantage when fully embraced by a credit union’s leadership team.

But being a cooperative  is not easy.  As Keillor says everybody knows a joke or two, but only a small number in a group are real story tellers.  For those who remember, consider how Bucky Sebastian brings life to any conversation. Ask him to tell how Ed Callahan went to the Burger King for lunch and asked for the quarter ounder special done his way!’

Tomorrow I will describe  how a credit union is putting cooperative at the core  of its business model.  Like humor, it puts humans as the central story.

Two Moments of Joy For the Weekend

The Joy of Freedom

An on the ground account following an election removing an authoritarian, corrupt leadership group.  Caolin Robertson is an Irish born, national affairs reporter now living. in Ukraine.  His knowledge of events and local production qualitt is first class.  In this report he documents the sheer joy Hungary’s citizens felt after the national election ended the reign of Orban.

(https://www.youtube.com/watch?v=dnPIWfECiNI)

The Joy of Performance.

An a nostalgic look back.

(https://www.youtube.com/watch?v=lgCNOsSYP4I)

 

 

Are Volunteers Still the Heart and Soul of the Credit Union Movement?

Many think of April as the month taxes are due.  For the untaxed credit union system there is a more relevant event.  In America,  April is volunteer month.  The country honors the millions of citizens who serve their communities and neighbors  by sharing their most precious resource—their time.

This volunteer spirit is a vital part of American history and culture.  Because the role of government was either nonexistent or limited in the country’s early years, citizens would  volunteer to solve common needs.  In 1736 Benjamin Franklin organized the first city fire department for Philadelphia, all volunteers.  Today 65% of the country’s fire fighters are volunteers.  Their collective effort is estimated to be valued at $50 billion if they were paid.

Down through history to the present day in every community, volunteers are at the center of vital social, civic and cultural activities   It is an essential part of American culture.  People take pride, have a sense of duty and enjoy the camaraderie these efforts offer. Just inventory your own involvements.

Cooperatives and Volunteers

The credit union movement was built by volunteers with governmental oversight  often rushing to keep up. In the beginning, volunteers borrowed their “authority” to start the first coop and called it St. Mary’s Bank.

This essential contribution to the coop system’s creation  is embodied in the public “definition”—non-profit, member-owned  and volunteer-led. Until recently, “volunteer” meant unpaid. which is still the rule for federally chartered credit union board members.

Volunteers’ Founding Role

Every credit union active today gained their charter from the sweat equity of volunteer organizers.  Often the first managers and staff were unpaid or seconded to oversee the effort while on the sponsor’s payroll.  The physical location of these coop startups was donated either by a sponsor or even in a person’s home.  These home-based coops were still common enough that in December 2013 the NCUA under Chairman Matz voted 2:1 to prohibit the practice in December 2013 board meeting. The effort was dropped.

The volunteer ethic is embedded in cooperative values.  The seven cooperative principles (now eight) all infer or embrace the ideals of self-help and mutual interdependence. The words of the first principle:  Credit unions are voluntary, not-for-profit financial cooperatives . . .

Today volunteers remain a vital component of credit union leadership.  One example of this energetic leadership potential is from a recent a linkedIn profile.  The student is donating part of her undergraduate career to a startup credit union on campus: Student at UNC Chapel Hill *4X World Record Mountaineer*3X TEDx Speaker*Blogger and Research Consultant*MUN Enthusiast*Cyclist* Runner-HM&FM*Badminton player*Artistic Roller Skater.

Concerns about Self-dealing in Coop Leadership

In the first fifty years of state charters, regulators were also worried about the temptations always present when managing other people’s financial resources.

In the early history of Illinois charters for example, senior managers, officers and directors could not borrow from their own credit unions for concern about self-dealing.  The solution was to create chapter credit unions providing leaders an independent coop alternative. While this prohibition was changed, the call report today still monitors the total number and amount of loans outstanding to directors, committee members and senior management.

Volunteers No More?

Unlike the federal system in 22 states the credit unions are permitted to pay directors, some with formal rules, other with authority more open-ended.

For example, several years ago I worked with a state charter where directors  met  three of four times per month in board and committee meetings. This  frequency was because compensation was based on the number of meetings attended.  Meetings multiplied.

One rationale for paying directors is the need for qualified volunteers.  A long- serving CEO whose directors were paid his entire tenure said the practice had the opposite effect.  Less attentive directors became harder to replace as they did not want to give up their extra income.

Paying  “Volunteers”

What can be learned from the increasing payments going to directors of state charters?  Are these credit unions better performing versus their FCU peers?  Are they more innovative?  Are directors contributing in ways that unpaid volunteers may not?

While these are important issues, I believe one factor and the historical concern is already obvious and concerning. Specifically, does paying directors distort decisions away from what is in member-owners’ best interest, into what is in leadership’s personal interest or benefit?

A Case Study

There has been much public commentary and analysis of the proposed merger between Sacramento based SAFE and Tukwila, OR headquartered Boeing Employees Credit Unions (BECU). An important difference in the two states’ chartering rules is that state charters can pay their directors in Washington but not in California which follows federal practice.

Boeing Employees Credit Union’s 2024 IRS 990 shows the total compensation for the directors as $1.065 million.  Chairperson Somberg received $154,375. The average pay for all nine was $118,352.  Each reported working six hours per week for the credit union which equates to a $380 per hour rate.

In addition, the former CEO Benson Porter who retired as BECU President in December 2022 received $931,665 with zero working hours.  The CEO Beverly Anderson who succeeded Benson reported working full time for  2024 compensation of $2,708, 880 or 17 times the average employee’s salary of $159,327.

One result from  this compensation culture is that BECU has one of the highest operating expense ratios to average assets at 3.33% much higher than every California credit union over $10 billion.  SAFE’s operating expense ratio in 2025 was 2.56%.

If SAFE directors were truly seeking a better performing opportunity, here are California based credit unions who are much superior to BECU in financial management and branch availability:

Golden 1 (Sacramento)         Assets: $21B   OpEx: 2.20%  Br: 62

SchoolsFirst (Tustin)             Assets: $35B   OpEx: 1.81%   Br: 69

Patelco (Dublin)                   Assets: $10B    OpEx: 1.84%   Br: 37

First Tech (San Jose)             Assets: $30B   OpEx: 2.83%   Br: 56

San Diego County (S. D.)       Assets: $10B   OpEx: 1.84%   Br: 44

Redwood (Santa Rosa)          Assets: $10B    OpEx: 2.28%   Br: 21

Logix  (Valencia)                   Assets: $10B    OpEx: 1.84%   Br: 37

Star One  (Sunnyvale)           Assets: $10B    OpEx: 0.73%   Br: 7

 

A second outcome  of this high expense environment  from one analyst’s review: members of BECU, on average, pay more for loans and earn a whole lot less on savings… The cost of operating BECU is @+15% higher than all other CU peers! (link)

Given this clear underperformance by BECU versus its peers and local California options, why did the directors of the $4.4 billion SAFE sign a “definitive merger agreement” to transfer control of all operations and all assets to an out of state credit union with no local connections, experience or proximity?

The definitive agreement has not been disclosed, except to announce that several SAFE directors will be given seats on the BECU board where in 2024 the average compensation was $118,000.  SAFE directors, as a California charter, are unpaid.

Who will benefit from  this compensation if the merger proceeds has not been disclosed. What is known from safecu.org and clicking  on SAFE management, is that only three of the current 12 directors were members prior to being nominated to the board of SAFE.  SAFE bylaws clearly state that nominees must be members in good standing.  In other words the board nomination and selection process would appear to be closely controlled if not irregular.

Following the money helps understand motivation. The new director compensation available post-merger raises important questions.  What are the conflicts of interest as SAFE’s board decided to transfer the entire future of this strong local Sacramento institution and its 245,000 members’ $400 million of equity gifted to BECU for free? Especially as BECU’s performance on most all critical financial measures trails large California credit unions and BECU’s national peers.

The Interests of Paid Volunteers

The founders of coops understood human nature.  Payments today to state credit union volunteers follow no common pattern or rules,  are limited in or disclosed long after the facs in IRS 990filings, and lack transparency and context.  In such circumstances human temptations are set loose.

Today there are very limited, if any, checks and. balances on volunteer compensation. As in the multiple situations where millions of dollars are paid to CEO’s who merge their credit unions,  the regulators  always seem to look away from these instances of self-enrichment. No one and no set of organizations will ever be perfect.  Moreover,  as BECU’s  results suggest, there is no relation between performance and director pay, especially at a high level.

The ongoing credit union merger free-for-alls are opening up this new form of compensation incentive payments.  If SAFE is approved, there will be lots of travel to California by credit unions whose boards are paid—think of Colorado and Washington as initial sources.

But the issue is more fundamental than old-fashioned corruption. The director pay practices in some state charters are leading credit unions to an even more critical cliff edge. Recall the public coop definition of non-profit, member-owned, led by volunteers.  It is “volunteers” that govern how the other two characteristics of coops evolve. Can paid volunteers be entrusted with protecting these two defining credit union charter characteristics when their own personal well being is involved?  Have credit unions morphed into  more for-profit leadership behaviors and rewards? But without market accountability?

What’s at stake in the SAFE-BECU proposed merger and in other similar director paid merger initiated combinations is trust in the cooperative system. For the oldest test of character is:  “If you have integrity, nothing else matters. And if you don’t have integrity, nothing else matters.” 

What if All New Credit Union Charters Were Stopped Today?

What would such an event mean for the coop system?

Whether the termination of new coop charters was due to administrative policy, legislative chartering overhaul, or competitors’ making good on their legal challenges, what would credit union leaders say?

The reality is that those who might aspire for a coop charter will have no voice.  The only persons with standing to oppose would be those who already have the benefits of a charter-the members , the employees, directors  and senior management.  Would would be your reaction?

 Some Possible Responses

“No new charters are opening anyway, so how would this be any different?”

“Consolidation will just continue so preserving charters is not a movement priority.”

“We’ll be ok because we have plenty of capital.  If necessary, we could even switch charters if the system atrophies.”

“Credit unions were created in a very different era with  limited consumer choices. Now there are many options inclding CDFI for underserved communities  and low-cost fintech options available to almost anyone.”

“We’d be disappointed.  Credit unions have done much good. We still have our charter though.  I have more urgent priorities keeping my credit union going, so this would not be a top issue for me.

Finally,” I don’t like shutting the door for others, but what can I do about it? It’s not my problem.”

The Credit Union System’s New Charter Results

Denise Wymore, founder of CU De Novo Collective,  reports the following new charter results from the past 8 years (2018-2025):

Of the 20 total charters issued, 16 are still active and 4 or 20% are closed.

The distribution by size:  7 are under $1.0 million in assets, 7 are between $1-$10 million, and two are over $10 million.  At various times NCUA has reported having at least  90 new charter activities in various stages.

In this same eight  years NCUA in it’s 2025  Annual Report (page 165) shows 1,191 total mergers of which only 12 were assisted.   That means most mergers are by credit union with adequate capital ratios.  Leadership chose to give up their genreations-long charters.

A new charter survival rate of just two per year, would  not appear to be a viable response to the loss of independent credit union operations.

By doing nothing about this charter drought, the industry is just accepting the reality of the headline- no new charters- but without any discussion or angst.

Why Chartering  Matters

Two reasons.  No new charters means the industry is dying.  One can make all sorts of counter arguments, such as we have more members, more assets, more branches, while average asset  size increases to $570 million.

But it is not size, but rather the diversity and applicability of the charter to very different circumstances that makes a coop charter so attractive.  Credit unions were never intended to come from a common mold.

In most areas of human endeavor, one of the most powerful ties that bind is “local.”  Coop power is unleashed when when human beings show up for one another.

But the reality is that fewer and fewer communities have access to their own locally controlled and focused independent financial cooperative.  Decisions about members’ savings, loan priorities and even market presence are made elsewhere.

A  dispersed financial operation over multiple states and different communities compromises one of the primary advantages of cooperative design.   That does not mean credit unions cannot grow large; however ever increasing size requires careful thought to preserve the strengths of member-owned credit unions.

Secondly, there appears to be from NCUA’s own tally and from reported activity in other financial charters, widespread interest in new financial startups.   Certainly, there are multiple groups today that are  interested in managing their own financial institution.

The problem may not be on the demand side but rather the “supply” process.  That is  the regulatory hurdles that requires interested groups to invest years of volunteer time, energy and expense with application steps and then given a start up capital requirement  before the charter is active.  Just like a bank, only smaller scale.

Where is Our Future Hope?

What if the next credit union revolution were to start on a campus?   What if a new generation believed in the fundamentals of cooperative design so strongly they were willing to devote their student years to founding  a credit union?  And then making it their  legacy for all future students?

What if they were so motivated and capable that the facts above did not phase the group even a little?

What might we learn, or re-learn, from their embrace of a cooperative solution for their community?  With multiple online financial options available to students, why is a credit union charter needed?

Tomorrow we will meet a group of 31 coop entrepreneurs tailoring a new coop for their generation.  I believe it can remind all of the need and ongoing appeal for owning  and controlling one’s own financial institution.

This is the group showing the way for the next generation of coop leadership. Will this new era the credit union story start on a campus, versus a mill in Manchester, New Hampshire?  Their efforts tomorrow.

New Ways to Discover Cooperative Advantage

Following are two examples of non-profits reaching out to like-minded organizations to improve their institution’s effectiveness for  stakeholders. The first example is from Next City in an article : Inside a Kentucky City’s Unusual Experiment in  Citizen Led Governance.   This is a co-governance model.

The credit union applications seem obvious.  For in  the early years of a credit union’s efforts the sponsor often participated in co-leadership role.

The best example however, may be the co-governance leadership of the CLF from  1983 through 2008.  In these decades, NCUA and the corporate network joined to bring all credit unions access to the liquidity facility.  The model was broken by NCUA when it conserved US Central in 2008.  The CLF has not functioned in a liquidity role since.

A Co-governance Effort for a City

Here is the opening description from the Next City article:

Public trust in government is near historic lows. But Americans’ trust in their local government far outweighs trust in the federal government. It’s been this way since the mid-2000s, when the State of the Nation Project began keeping track. . .

For the past month, 36 randomly-selected residents of Lexington have been meeting regularly to develop and deliberate over policy recommendations for revising Lexington’s charter to produce healthier and more effective local governance. 

Marjan Ehsassi, executive director of the Federation for Innovation in Democracy (FIDE) says local co-governance models like these are part of the solution to rebuilding American democracy from the ground up: “People are feeling like, ‘I can control my local [government]. I can control what’s happening locally.’”. . .

Across seven sessions, the assembly members learned about the people and systems that keep Lexington’s roads paved and city hall lights on. They heard from subject matter experts and members of the public. They built mutual trust, changed their minds, and came to difficult compromises.

 And when the assembly issued its final recommendations on March 29,2026  members ultimately decided to trust their council representatives enough to recommend a large pay bump, in addition to pushing for increased attendance and accountability requirements. . .

At a time when NCUA is inundating credit unions with almost two dozen reviews of regulations following tradtional bureaucratic processes, this assembly approach might result in mre effective outcomes.

Strategic Brainstorming with AI and Students

Have you ever attended a strategic planning session where no new ideas came out? There was nothing proposed to get excited about?

A  linkedIn post describes a strategic brainstorming effort between a non-profit School the World and Boston University special help group.

Here is the opening:  Last night I saw the power of AI, collaboration, creativity, and youthful energy come to life at Hack4Impact BU’s Nonprofit Build-a-thon.

 The challenge given the four teams was to create a solution for thinking of ways to sustain engagement with our student service learning volunteers after they return from their week-long trips in Central America. Is there a way to continue to integrate these students in a continuing role in the charity’s educational purpose?

The post describes four strategic options created by the BU teams in 45 minutes of collaborative  AI powered research. (link)  Each volunteer team   outlined very different approaches to continuing the student’s role beyond their one week on the ground  at a foreign primary school.  Here is one example:

Team Project Social took the idea of how students could use their in-person and online social networks to expand the involvement of students with our mission. I was most excited about the idea they had to connect students in Central America with the volunteers back home in the US through a tutoring interface. They really took their lived experience and applied it to our challenge.

Getting outside the Box

Lexington’s city government and the non-profit School the World, engaged with outside resources from universities  to discover  better ways for organizational effectiveness.  The local universities were not experts in the organizations they assisted.

The co-governance model effort took  almost 18 months.  The strategic brainstorming session lasted an evening.  Both were cooperative, collaborative efforts assisting the leadership of local organizations.   Bringing in outsiders, even employing AI, created enthusiasm and ideas often lacking  in traditional planning or problem-solving efforts.  The city and the non-profit leaders went outside their usual planning efforts.

Can these examples help credit unions go beyond the usual ways of evaluating  business strategy and options?

The co-governance process has worked before with credit unions.   It was how the 1984 redesign of the NCUSIF was implemented. Today it would seem a novel way to engage members for their insights to credit union strategy.  Especially as most boards have opted out of any direct dialogue or engagement with members.

Can new insights for the cooperatives  be generated by innovative brainstorming with groups like Boston University’s Hack for Social Impact process?  Isn’t this the way cooperatives were initially conceived, by out of he box thinkers?

 

Thoughts on Natural and Artificial Worlds

The view from my desk window.   Nature’s beauty brings comfort and joy.

 

Two AI Moments

Artifical intelligence brings hope with worry.  Credit unions and consumers are using this capability very quickly.

On March 26, NCUA’s acting director of examination and supervision testified before Congress on the agency’s reviews of credit union technology.  Here is an excerpt on AI by NCUA staff:

Beyond supervising how credit unions adopt technology, NCUA is also exploring how technology can enhance our own operations. NCUA is currently using artificial intelligence for content generation, to flag anomalies in Call Report data submissions, forecast loan performance to support risk analysis, identify credit unions with elevated risk, and enhance cybersecurity operations.

The foundational AI  concern is from a post by writer and financial analyst Andy Tobias:  We need — urgently — to figure out (a) how to protect humanity from a superior species; (b) how to avoid economic catastrophe and, instead, harness A.I. for the benefit of all.   (link)

He cites one expert’s observation:  The experience that tech workers have had over the past year, of watching AI go from “helpful tool” to “does my job better than I do,” is the experience everyone else is about to have. Law, finance, medicine, accounting, consulting, writing, design, analysis, customer service. Not in ten years. The people building these systems say one to five years. Some say less. And given what I’ve seen in just the last couple of months, I think “less” is more likely.

Here is the full article, Something Big is Happening.

Andy  recommends this new  documentary that interviews five CEO’s of the  largest investors in AI as well as academic experts.  In sum, the dangers are real as AI become pervasive in all activities.

On  Apple TV:  The AI Doc: Or How I Became an Apocaloptimist.

Watch the trailer here.

Now  back to the yard:

 

 

March: Comes in Like a Lion and Leaves Like a ??

March is named after the Roman God of war.  Events so far are proving this month worthy of its name.

The US Military Draft Status

Selective Service (.gov)

White House Press Secretary Karoline Leavitt said earlier this month that while a draft is “not part of the current plan right now,” President Trump “wisely keeps his options on the table.”  (Link)
Registration for the U.S. Selective Service System (SSS) remains mandatory for  all male citizens and residents, including migrants, aged 18–25.  Active drafting ended in 1973. 
Failure to register is a felony, punishable by up to 5 years in prison and $250,000 in fines, along with losing access to federal jobs and student aid.
Reactivating the military draft requires Congress and the President to pass legislation. A lottery would determine the order of call by birthday, focusing first on 20-year-olds, followed by other ages in the 18-25 range.
As of Dec 18, 2026, the SSS will transition from self-registration to automated registration using other federal agency databases.

President Trump’s 48 Hour Ultimatum to Iran

On March 21, the President posted the following warning to Iran on Truth Social:

If Iran doesn’t FULLY OPEN, WITHOUT THREAT, the Strait of Hormuz, within 48 HOURS from this exact point in time, the United States of America will hit and obliterate their various POWER PLANTS, STARTING WITH THE BIGGEST ONE FIRST!

In a phone call with the business channel CNBC on Monday, Trump announced a five day pause for further “negotiations.”  The US stock market instantly took off and oil prices fell.

The  War Secretary and a Win-Win Solution for America

In this moment of March Madness,   would a win-win solution be to send ICE to  confront Iran’s Revolutionary Guards versus further deployment in US airports?

When the Song Fades: Leadership Turnover and the Loss of Cooperative Identity

 Recently I asked the former, now retired CEO of CU*Answers, to explain his observation that every organization is only one or two CEO transitions from failure. He did not necessarily mean financial failure, although that can happen.  Rather, it is the loss of founding purpose coupled with the desire of new CEO’s to make their mark.

Cooperatives and their support organizations are especially vulnerable due to their passive, virtual democratic ownership model.

He compares this loss of identity to how some music lasts for generations, even centuries.  These works are performed time and again in different eras,  whereas other compositions  or songs, while popular are long gone and forgotten.  Risk from leadership turnover is high because each change can lead to a loss of past harmonies that brought everyone together.

Randy’s Song

When the distinctive song that unites the hearts of a cooperative community’s stakeholders is no longer heard, the mission cannot be sustained.”

That image—a shared song—captures something essential about credit unions. At their founding, every cooperative has a set of beliefs, commitments, and lived experiences that bind members, volunteers, and staff in common purpose. It is not written down in a strategic plan. It is carried in memory, reinforced in stories, and expressed in everyday decisions.

But here is the risk: most credit unions are only one or two CEO transitions away from losing that song entirely.

New leadership often arrives with energy, ambition, and a forward-looking mandate. That is necessary. But too often, the past is treated as irrelevant—something to be modernized, replaced, or quietly set aside. The assumption is that the future is theirs alone to define.

When that happens, the cooperative’s legacy—its relationship competitive advantage—begins to disappear.

Melodies that Remind

A useful parallel comes from music. Why do some works endure for generations—classical compositions, religious hymns, even certain popular songs—while others fade almost as quickly as they appear?  There is no generational transfer because there is no institutional memory.

The difference is not merely quality or changing musical tastes. It is resonance. The music that lasts carries meaning across time. It is repeated, shared, adapted, and remembered because it speaks to something deeper than the moment in which it was created.

Credit unions are no different. Their founding “songs” endure only if they are remembered, retold, and made relevant for each new generation.

Without that continuity, erosion begins.

Members’ memories and loyalty fade. Their connection to the original purpose weakens as daily life, changing expectations, and competitive alternatives crowd in. The member’s song and the credit union’s song drift out of harmony.

Board volunteers lose the founders’ passion. Pressed by governance demands and operational complexity, they can shift from stewards of a mission to overseers of a business. The language of purpose gives way to the language of performance. The song becomes more professional—and less meaningful.

Management and staff follow the new CEO’s cues. Career ambitions push them toward conformity. Success is redefined in terms of growth, scale, and financial metrics. Gradually, a new song replaces the old—one that sounds increasingly like every other financial institution in the market.

And when that happens, the cooperative has not failed. It has simply become indistinguishable.

The challenge is not nostalgia. It is stewardship.

Living the legacy

If credit unions want to sustain their independence and distinctiveness, they must actively renew their institutional memory. This is more than archiving documents or celebrating anniversaries. It requires intentional processes to capture the stories, values, personalities and decisions that defined the organization and industry—and to embed them in leadership development, succession planning, and strategic priorities.

Many cooperatives struggle with strategic myopia.  Both inside and out of the industry the world sees credit unions as a tactical model for banking.  From the beginning, credit unions were a community’s way to embed the customer-owner’s passion,  heart, and  needs in a shared solution. The cooperative song’s evolution is at the core of credit union resilience.

The truth is simple: institutions that forget their song eventually stop singing it.

And those that stop singing it lose the very reason they were created in the first place.

 

Why One CEO Will Be Remembered by Future Generations

From Homer’s Odyssey

“… Whoever draws too close,

… and catches the Sirens’ voices in the air…

The high thrilling song of the Sirens will transfix him…”   (see note at end)

Coop CEO’s grapple with multiple challenges and choices.  Their strategic judgments are often formed by character not objective circumstance.

As recent events in cooperative land have demonstrated, there are ever present calls by Sirens to enhace one’s power and  self enrichment.

This is a story of a CEO who has been solicited incessantly for over a decade to compromise her credit union’s future and her principles.

Vida Means Life in Spanish

Madeline Stewart the CEO of Vida FCU had a lot on her plate at the beginning of 2025.

Three special projects included a name and branding change from  Ontario Montclair School Employees FCU  to  reflect their expanded market; the  implementation of the new CDFI lending program; and a complete physical makeover of its office.

These initiatives are described in several public interviews with local media. In January 2025 she completed a 30 minute recording (link) with the Western Cuna Management School (WCMS) whose three-year program she completed in 1999.

An hour live radio broadcast in July was also filmed for YouTube.  She  presented her CEO journey  to  three interviewers.  She began working with Vida in 2000 becoming CEO in 2016. She explains the special resposibilty of the credit union to provide  members value and service available nowhere else.

(KCAA inverviewers and Madeline on the far right)

In the KCAA  radio discussion (link) she gives multiple examples of special member benefits.  No fees for overdraft, courtesy pay or NSF withdrawals.  The same rate for new and used auto loans. A Visa card with an  interest rate as low as 8.48%.

On the credit union’s home page there is an About Vida video (link) which she introduces. Other employees and members share their experiences with the credit union.

CEO Sewart is out front. All three recordngs focus  on the welfare of members. At one point she  mentions growing up in poverty. She sought a career to serve those taken advantage of because of financial circumstances.

The name Vida, life in Spanish. refers to both the credit union’s  potential market and the goal of lifelong member relationships spanning generations.

She expresses gratitude. She references a 2016  NCUA examiner  who completed a  zip code analysis of her members.  He recommended she apply for the Low Income Designation (LID) regulatory classification. That approval led  to the CDFI program certification when expanding her FOM to an entire county.

Some Vida Numbers

Her responses to question focus on a singular responsibility-how the credit union makes members lives better.  I heard little about asset size, growth rates,technology innovation or other institutional benchmarks traditionally a part of CEO interviews.

However here are some selected performance outcomes at 2025 yearend. $170 million in assets with $84 million in loans operating from a single office with 34 employees serving 10,117 members.

Key ratios:  ROA, .96%; net worth, 13.8%; Delinquency, .16%; and a net inerest margin of 3.54%.

Vida competes in the southern California market, a land of giant institutions.   The credit union thrives by building local personal relationships.  With one location, multiple channels and future “twigs” planned, her team stands tall against all comers.

The Call of Sirens from Without and Within

Just as  Homer’s Odysseus hero faced constant temptations in his epic quest,  she confronts ever present entreaies  to change her voyage of special purpose.

For the past ten years the credit union has been the object of constant credit union and intermediary solicitations.

Here are examples of  these mulitple communications:

From: February 5, 2026 

Good morning, Madeline, 

Bumping this up in your inbox as I’ll be travelling out to California (I’m based in Minnesota) for some client meetings and I’m hoping we can align calendars.  

Any chance you’d be available for dinner on Feb 26 or breakfast Feb 27?  

As I mentioned, happy to provide further context when we connect by phone. 

Thanks in advance. 

From: Thursday, January 29

Subject:  Strategic Interest
Sensitivity: Confidential 

Hi Madeline, 

Following on from my earlier LinkedIn outreach, I wanted to reach out on behalf of a CU client of ours that’s interested in meeting with you to discuss a potential strategic partnership with Vida FCU. 

I would appreciate the opportunity to speak with you at your earliest convenience. 

Here is an invitation from 2021;

Trust you and yours are keeping well so far in 2021.

I am writing to you in your position as Chief Executive Officer of Ontario Montclair School Employees FCU to discuss a strategic opportunity with one of my credit union clients.

We’ve been helping companies grow for almost 25 years now and we know that there is value in bringing parties together for exploratory conversations. We have been engaged by a significant-sized credit union based in California that is looking to proactively grow through strategic mergers.

After researching potential candidates,a merger with Ontario Montclair School Employees FCU has been identified as an attractive strategic opportunityfor our client, due to your location and field of membership.

We approach you  because we felt there was an interesting strategic fit and that with our client there might be stronger growth opportunities together to better serve members across California.

Our focus at this time is on opening the door for an introductory conversation and presenting their strategic rationale for a merger

The temptations are not just from external brokers, consultants and vendor go betweens.  They come from credit unions.  One message communicated via the league offered to pay her expenses fo attend the  GAC in Washington DC.  Local credit union meetings often lead to conversations such as, would you be interested in . . .

In one messsage, the writer threatened to contact the board chair directly if she did not respond!

Standing Tall-for the Members’ Sake

These  appeals are a constant refrain in her tenure as CEO.  When I asked why she didn’t  listen to the pitch to know what is being used to tempt her peers she replied.

I’m not open to temptation; I care about my members & employees. I’m sure the conversations would kick everything off with an NDA request. They have been pursuing me for years but they’re ramping up the efforts. relentless!!!

Credit unons are averaging over 150 mergers of stable and sound credit unions per year.  The   merged credit union members are  transferred to a third party’s control, a firm they had no role in selecting and one often with no local knowledge or presence.

The credo of one firm soliciing credit union mergers is: Every company is for sale … for the right equation. But, it takes skill and experience to find them.  Some credit unions succumb to this belief, facilitated with the right monetary incentive.

I believe today’s coop  leaders remembered in the future wll not be the largest, most innovative or expansive.  Rather it will be the persons who declined the persistent calls to sell out their owners, employees and communities.  For they keep alive the special opportunity for all  a coop’s stakeholders tp sustain  their unique mission.

One of the perceived advantages of cooperative design and member-user governance was to make them immune to the ever present capitalist free market mantra that any organization can be bought or sold–it is just a matter of finding the right price.

Cooperatives were not founded to be sold or converted to private ownership.  But today that belief is no longer universally held.

Courage is Contagous

Madeline is a credit union believer who leads with deeds and dedication.  She is building a legacy much greater than her balance sheet and half century of serving in the credit union ommunity.

It is the character of her choices and the implementation  of cooperative’s ideals  that will become a benchmark for all CEO’s large and small who will come after.

Editor’s note:

Odysseus, the protagonist of Homer’s The Odyssey, is considered a foundational “epic hero” of ancient Greek mythology, celebrated for his cunning (metis), intelligence, and endurance rather than just brute strength. While not a real historical person, he embodies the Greek heroic ideal through his journey, divine favor from Athena, and relentless, ten-year quest to return to his family.