What’s with the Statue?

The Seated Boxer, an iconic ancient Greek work of art, shows a grizzled veteran of the ring, equal parts resigned and ready to spring into action. 

What I like is a sense of respite from competition, the powerful athletic physique and the tiredness that surrounds his humanity.  Is he a winner this day? Are there more fights to go?  How will his efforts be remembered?

These are questions that all of us encounter, in literal or figurative ways, in our daily efforts. 

Continue reading “What’s with the Statue?”

Dollar’s Merger Claim: Merger Guidance From the Experts

Garrison Keillor of Prairie Home Companion fame, is taking his radio performance on the road around the country in one night stands.

Recently he was in Des Moines and drove across the Iowa farmscape prompting this post:

It was dramatic to drive for hundreds of miles and see no barns or silos, no windmill or grove around a farmhouse, the Grant Wood landscape of rural America, and see what corporate industrial agriculture looks like. It looks like Siberia. A place you send people as punishment.

A culture is slipping away that raised some fine self-reliant relatives of mine like my Aunt Eleanor who could handle a rifle, hitch up horses to a wagon, bake bread, plant a garden, throw a baseball, kill a chicken, sew clothing from a pattern, do basic repairs, and speak her mind in firm declarative sentences. The farm made her a strong woman and I say the world could use more like her.

Well, cultures are mortal, just as we are, and it’s a shame when the worthwhile peter out and the worst prosper, such as the culture of consultancy. Some of the stupidest managers I’ve encountered in my life now hang out their shingles as consultants prepared to advise on strategic planning and team building, who when I knew them were adept at strategic blather and creative imitation. I believe that AI will devastate their ranks and soon we’ll encounter them at drive-up windows, consulting on condiments and large vs. medium shakes.

Mortal Cultures

I found myself reflecting on the idea that cultures are mortal in this obsevation  which Keillor titled Looking Around, Not Looking Ahead as I read the following ad via a virtual credit union daily subscriber list:

Dollar Associates has successfully guided over 400 credit union mergers in their 22 years in business.  As their tagline says, “We know credit unions backwards and forward.  Especially forward.”

Mergers as a so-called growth strategy began in earnest following PenFed’s national McKinsey-like strategy of seeking mergers nation-wide in 2016.  The first big success was acquiring Fort Belvoir FCU,  a local well-entrenched competitor.  The standard gambit was promises of a better future combined with multi-year sinecures for the CEO, plus bonuses for senior management, three-year employee commitments or large separation payments to staff.  And of course, nothing for members except a bigger organization.  All details wrapped up with non-disclosure agreements including non-disparagement clauses for everyone who cashed out.

The solicitations were overt.  And PenFed’s over two dozen mergers from a post office credit union in Wisconsin to a Sperry Associates in New York did not add a single member, loan or asset to the movement.

But it changed the merger game from historical rescues of faltering credit unions in return for expanded FOM’s by regulators, into a wide-open pursuit of non-organic growth strategies.  Mergers looked easy, quick and most importantly, the continuing credit union gets paid in-free capital.  Just for taking over a business you already know how to run.

These are not market based transactions despite occasional regulatory utterances suggesting the same.  They are private deals, done in secret without any member input or notice, documented by signed “definitive agreements” and then sprung upon members. Often accompanied with a PR barrage with videos of the two CEO’s proclaiming a new promised land all executed without any member input or knowledge.

This is the merger world today.  Dollar claims to have “guided over 400 credit union mergers” which it would be fair to assume the bulk have taken place in the last decade of the movement’s merger frenzy.

Not Business Combinations But Political Events

These transfers of control of an entire credit union’s operation, net worth, facilities and its legacy franchise value are not business transactions.  The only “negotiations” involve how much the selling CEO and senior staff and sometimes board members will gain from the deal.  If there are enforceable agreements about future commitments, they are never disclosed or done so with the caveat “if conditions permit.”

While members have a say in all states except Illinois state charters which use proxy voting, the process, transparency and information for informed consent is a charade. Almost all votes are returned by mail ballot with the official Board Notice letter urging member approval—as the event has already received regulatory blessing, subject only to the member vote.

The Need for Facilitators and Go-Betweens

Because these are political events not real business transactions, facilitators are needed.  Brokers to quietly solicit candidates, test the waters and make introductions. Accountants, “strategic” consultants and lawyers to draft the private definitive agreements, Most importantly, external professional experts, such as former regulators, to assure boards, for whom this will be a singular and the final event of their tenure.

These volunteer board members need external assurance that they are doing the right thing, because it is irreversible. The so-called professionals will assist getting the necessary regulatory sign-offs-just look at our track record of 400 cases. Trust us, everybody else is doing it as well. You are in good hands.

The facilitators all take their cut of the pie, the vendors who are eliminated get cancellation fees, and staff promised greater professional opportunities. The member-owners receive nothing and lose their accumulated net worth. Most consequential is that  the legacy relationships and goodwill which built the credit union as a community resource to be paid forward for future generations is now gone.

“Looking Backwards”

Invoking Dollar’s hindsight, almost all mergers in this decade long period of private deal making have been of credit unions at least three generations old, with long serving records of meaningful community relationships and contributions.

Per Dollar’s claim, the industry now has lost 400 independent charters, their several thousand volunteer board members, and the CEO and other professional community leadership roles.  Their local and state political standing is gone.

Most importantly their function as an economic intermediary, taking the savings of local members and reinvesting back into loans for those same owners, no longer exists.  For now all these functions and responsibilities are controlled by a new board, often without any connections or knowledge and whose priorities are set following their historical ties and priorities.  The merged entity has no standing or recourse as the new brand and culture assert their sway and  operational model over the merged field of membership.

“Looking Forward”

The facilitators and apologists for this cooperative self-annihilation claim they are positioning credit unions for the future. Consolidation is inevitable, just let us show you the charts.  You need to get ahead of the game before all the “best” options (read payoffs) are gone.  Or worse, there might be a new regulatory change that would make it harder to get your cash prize payout.  Or worse, you may have to be more transparent in your intent and process.

Let’s be clear.  No one knows the future, Change is inevitable.  The current culture and political example of getting yours while you can, may indeed continue.  The animal spirits of capitalism, the drive for monopoly power may infect credit unions so thoroughly that the industry goes the way of the S&L’s.  The big go away.  The small and traditional, still around, but humble, toothless in all except a few communities and a charter neither sought by individuals or desired by the public

But change could also come in the form of a backlash–public, political or regulator.    New coop regulatory  leadership might start asking questions such as,  what is the public duty credit unions owe in return for their federal tax exemption?  What is the common good member-ownership is supposed to inspire?  Are credit unions following their own principles of governance and historical values?  Has cooperative leadership been usurped by self-interested individuals oblivious to their inherted legacy, current members’ welfare and their future generations?

The credit union system knows full well what this period of merger manipulation and self-dealing entails.  For at the same time credit unions are actively buying whole banks as part of their “external growth” strategies.   And in these events, the owners get paid out for their common equity interest and then a premium on top as credit unions can only pay cash, not stock to bank owners.

Certainly, one potential path to the future is the Dollar model.  The firm claims 400 success points to prove it can get the job done.  Cash out now, forget the past legacy, take the money and let someone else worry about the future of your members.

Will That Be With Large of Small Fries?

I may just be like Garrison Keillor surveying the loss of the family farms to the industrial agriculture industry today.   I would prefer a different, more diverse set of credit union options and leadership voices drivng the future.   But sometimes the next generation’s responsibility may be to clean up past excesses before creating something that inspires again.

 

 

 

 

A 1982 Credit Union Leader’s Video “To All the Girls I’ve Loved Before”

I just received this video of six credit union state league Presidents recording a song in a studio.

The six state CEOs will be familiar to many CU veterans.  From left to right they are: Tony Schumacher , Gene Farley. Carroll Beach, Brad Murphy,  David Dinning and Bob Biancini. 

Note: Skip ahead to 17 seconds to begin the video.

To All the Girls

The Video’s Story (from a participant)

I thought you might get a kick out of this . The video was shot in 1982 I was at a meeting in New Orleans with a number of Credit Union League CEO’s . I do remember our gang walking from our hotel to a restaurant, “The Court of 2 Sisters” (still in business!) On our way we passed this recording facility where you could watch people making mostly silly videos.  The general consensus was, why would anyone embarrass themselves like that ?

On the way back from the restaurant after consuming about a bottle of wine each, this was the result.

The Significance of 1982 and State League Directors

The song’s lyrics might not pass muster today, but you have to admit they put on an excellent show.  But I think it tells a lot more about credit union leadership than the changing culture attitudes on relationships.

In this year of credit union history, the state league system was at its peak strength.  In some states credit unions were so numerous that there were even competing state level  organizations.

Leagues were vital pillars of the movement in this formative decade as credit union entered deregulation.  State charters were the only option until 1934.  Leagues were the driving force in the federal law pasage providing proof that credit union could be run by ordinary people.  State leagues were the vital organizers of  both federal and state charters.

At this moment there were 16 state insurance options along with the NCUSIF.  States were the incubators for change, innovation and creativity. These included activities off limits to FCU’s such as field of membership flexibility, share drafts, home mortgage loans, ATMS and  regulatory oversight and access. NCUA had become a three-person independent agency only in 1977.  The Agency was on its second chair, whereas some of these local leaders had served decades.

The state leaders founded CUNA at Estes Park.  CUNA was headquartered in Madison with a regulatory office in Washington DC.   Through ACULE these leaders coordinated legislative priorities and national leadership.  The corporate network was supported by the leagues initially with cross board membership which NCUA ultimately banned.

The system also spawned other organizational support groups with credit unions of similar fields of membership.  For example the League of IBM credit unions, Educational. Credit Union Council, the Airline Credit Union Association, and many more with like sponsors.

The results were a strong, grass roots state level system rapidly expanding their growing  role in communities in every state.  The movement’s success and the system’s support structure were closely linked and interdependent.

The Illinois Example

Leagues provided support services, education and chapters to promote local social and political interactions.  As a state supervisor from 1977 to 1981, I spoke at chapter meetings, annual meetings and worked with the league when examiners found problems. We would ask if someone from their two dozen or more field representatives might help out as we pursuded the shared the goal of a sound system.  For in 1977 there was no mandatory share insurance requirement for state charters.

Illinois had the largest number of credit unions of any state with over 1,100 active charters.  We wanted the Illinois system to be a national leader in serving Illinois residents. When the Suburban Bank Group sought a charter for  its employees, we granted the new charter. Then we hired the energetic person who organized the effort, Wanda Mallow,  to promote new charters across the state.

One of those new charters went o Baxter,  the medical services company.   The company then hired Rex Johnson who was deputy supervisof of DFI’s Chicao credit union office, to be its first CEO.

Through NASCUS, we learned  how other state supervisors in Texas, Michigan and California operated. NCUA was rarely present on the ground,

Together the League led by Dick Ensweiller and the Department recodified the Illinois Credit Union Act in 1979 introducing deregulation and flexibility for a changing financial marketplace.

The Cooperative System Today

The shape and character of the movement’s system is very different today.   Leagues have merged,  The number of credit unions has fallen from over 16,00 in 1977 to 4,300 today.   Large credit unions operate on their own, some with national ambitions in multiple states.

CUNA moved its operational leadership to DC and focused on national advocacy withdrawing from many support services often offered through the leagues.

Large credit unions dominate the industry. National issues of technology adoption, CUSO business partnerships and regulatory responsiveness  leave many smaller organizatons feeling left out or  irrelevant.  There is no system support for new charters,  In fact the opposite is happening with mergers of long serving, sound credit unions a seeming priority for leaders.

The strong capital ratios averaging over 11% and with long serving safe   franchises  have caused many credit unions to rely less and less on system support, except as an independent  business decision.  CEO turnover at both credit unions and support organizations has caused the shared efforts from the past to be just memories.  NCUA has been leaderless for over a year.  Since the 2008 financial crisis, it has strived to be “independent” of credit unions or as one board member more bluntly stated, don’t look to Washington for advice.

The critical question facing the movement is whether a support system is even necessary and if so, for what purpose.   The shadows of many of these groups still exist, but there is little to no shared sense of priority or direction.  Advocacy means protecting the status quo.

The sense of purpose and serving the common good are sometimes referenced in local planning, but rarely are part of national conversations.  At a time of increasing shortcomings in many ways and at many levels of political and business activity, credit union identity is becoming more and more market-like.  Coop leaders are playing the merger and growth games they find, rather than defining the game they want to play.

So maybe the nostalgic message of prior relationships recorded by these State League Directors is more prescient than they could have realized.  Is the system that spawned today’s credit union industry just is a nostalgic moment of an era now gone forever?

To all the girls I once caressed
And may I say I’ve held the best
For helping me to grow
I owe a lot I know
To all the girls I’ve loved before
The winds of change are always blowing
And every time I try to stay
The winds of change continue blowing
And they just carry me away

 

Government Protecting Us From… Government

by Will Rogers, Jr.

I was recently asked my thoughts on NCUA’s current policy priority of ten rounds of rule reviews.  This earlier article makes the point that an ideological driven policy to eliminate to the maximum government’s oversight responsibilities will end up in a backlash.  And put the coop movement in a bad place politically.  Here’s why this prior commentary is more relevant than ever.

It takes a special kind of Washington brilliance for a regulator to decide the greatest threat to the republic is its own discretion and then propose a rule to rescue us from itself. But here we are.

The NCUA has unveiled a proposal that essentially says:  “We hereby forbid ourselves from misbehaving. We don’t trust ourselves either.”

In a normal world, regulators create guardrails for the people they regulate. Only in our nation’s capital does an agency build guardrails to keep itself from driving off the road.

The Rule’s Premise: Reputation Risk Isn’t Real

This proposal seems to assume that reputation risk is some imaginary creature—like Bigfoot, or a cheerful airline fee.

One wonders whether the drafters have heard of a quaint little story called Wells Fargo, where an institution spent years rebuilding trust after opening millions of fake accounts.  But perhaps NCUA thinks that was all just a marketing misunderstanding.

If the agency truly believes reputation risk is fictional, one hopes they never Google “NCUA failures” or, heaven forbid, read their own Inspector General reports.

Who Exactly Is Being Protected Here?

The proposed rule claims to stop NCUA from pressuring a credit union to decline accounts for certain businesses: liquor stores, cannabis operations, burlesque venues, adult-film producers, and so forth.

One might ask:  Has this ever happened? Even once? Anywhere?

No.
This is Washington’s favorite sport: solving imaginary problems so it can avoid the real ones.

Meanwhile, the real harm that does exist: merger-driven CEO enrichment, member disenfranchisement, sham elections, and sending member savings to buy out bank shareholders’ at premiums, goes unaddressed –because someone must ensure the men’s club dancers of America are free to open checking accounts. The republic is safe.

The Greatest Burden: Fixing What Isn’t Broken

Fixing real problems is difficult. Fixing imaginary ones is far easier, and far more wasteful.

Rules like this drain time, staff attention, and credibility. Worst of all, they distract the agency from the issues actually hurting members:

  • selling strong, local credit unions to distant ones,
  • conducting board elections with all the transparency of a papal conclave,
  • and using member capital to fund bank-acquisition premiums.

But at least NCUA has now protected the nation from the nonexistent threat of ideological debanking.

Reputation Risk: It Exists (Even if NCUA Pretends Otherwise)

Reputation isn’t a theoretical construct. It is the currency of leadership.
It evaporates when leaders substitute ideology for competence.
It collapses when institutions forget who they serve.
It disappears when regulators look the other way, or worse, when they look inward and pass rules to restrain what they themselves might do.

If NCUA doubts that reputation risk is real, a previous post about NCUA’s morally incompetent General Counsel and Chief Ethics Officer has already written the case study for them: A Culture of Impunity, a chapter the agency should revisit with a box of tissues handy.

The Real Absurdity

This proposal doesn’t make the agency strong. It makes it look frightened. afraid of its own staff, its own judgment, and its own shadow.   It solves a problem that does not exist, while ignoring several that are eating the system alive.

Proposing this in order to curry favor with ideological overseers does not enhance NCUA’s standing. It diminishes it. It invites laughter in all the wrong places.

A Modest Suggestion

If NCUA wants to improve its reputation, there is a simpler way than pretending reputation risk doesn’t exist: Let this rule die quietly.  Slip it into a drawer. Close the drawer. Lose the key.

As Will Rogers, senior advised: “Never miss a good chance to shut up.” 

(first published Dec 4, 2025, updated May 1, 2026)

A Cooperative Innovation-Solidarity Link (Part II of II)

Yesterday’s post described the growing disconnect between member-owners’ needs and credit union leadership priorities. Solidarity Link was an innovative way to close this divide.

Today’s post describes CEO McNeil’s analysis for change  and how this example might impact the movement.

The Thought Process Driving Cooperative Solutions

From conversations with CEO McNeil, I learned this program resulted from a deep concern that credit unions had departed from their cooperative roots. She believes that the essential system support structure has declined from the early years of chartering and institutional buildout. Today many credit unions believe they achieved  their present position on their own and that future visions are similarly theirs alone to determine.

Without a shared appreciation for and the influence of a cooperative system, individual coops with rich legacies of capital and assets, are able to strike out independently. Regardless of the consequences for the welfare of the whole network.

The decline of cooperative system thinking has enormous potential for everyone concerned about the sustainability of a unique  credit union financial option.  Solidarity Link is an attempt to  address this challenge.

CEO McNeil’s Description of How the Initiative Evolved

This program resulted from an analysis of how credit unions had departed from their cooperative roots, United Trades included, and how to reintroduce cooperative design as the touchstone of decisions.

Last year, about 15% of members were laid off. Others saw hours reduced or traveled across the country to stay employed. The response was Solidarity Link: a year-long commitment to use the credit union’s earnings not to maximize financial performance, but to prioritize member well-being.  Low-cost loans, small-dollar relief, and targeted resources for members going through hardship.

Financial services are dominated by provider logic. Institutions doing things for consumers. That logic runs deep, even inside credit unions. This isn’t charity or corporate philanthropy. It’s members helping members, with the credit union as the intermediary mechanism.

That framing challenges the assumption that financial success must always be the primary proof point for performance. There were questions. A break-even year wasn’t what people expected. Holding cooperative logic alongside financial logic requires intention.

United Trades is purposively acting as more than a financial institution, accepting that they are also a social institution. Community support takes many forms, and goodwill is never wasted.

 But a cooperative’s most authentic expression is not what it gives to its community from a position of strength. It is how it stands with its members inside the conditions they actually face. Responding to real circumstances with real tradeoffs. Accepting that in some years the bottom line looks different because that’s what the moment required. That’s not a departure from sound management. That’s what it means to be a cooperative.

Through April, 119 members have been helped with approximately $77,000 in total support deployed. Many aren’t asking for help yet. They want to know it’s there. Others are deepening their relationship with the credit union not because they need assistance, but because they want to support others.

 What we are observing is members who see what their coop can be. It’s their money. They don’t want to exploit each other.  Further, that the cooperative self-help value is working the way it was always meant to. ‘People Helping People’ always meant mutual responsibility.

The Takeaway for the Movement

Reinvigorating purpose requires creativity and courage.  Daring to invest up to a year’s earnings to reinvent the members’ understanding and to solidify trust is audacious.

But there is an even greater insight driving this effort.  We live at a time of uncertainty due to many external factors, events and individual circumstance.  Many are fearful about what’s next.

I believe Solidarity Link gives individuals something more precious than financial assistance. It is giving hope. “Hope is lived when it comes alive, when we go outside of ourselves and in joy and pain take part in the lives of others.”  (Theologian Jurgen Moltmann}

Hope  Is Contagious

The initiative is already creating further interest within United Trades membership and from other union locals  learning about the program. The United Trades team and sponsor are excited, engaged and challenged to identify new member-centered value.

Another lesson is the role of the leadership team.  It  is critical in developing a culture that supports this reinvention of cooperatives as both a social and financial force for good.

I believe this example could capture the imagination and interest of persons who have never joined a credit union. Or even explain  what the difference might be.  Now they can see it for themselves.

This leadership example reminds us of Albert Schweitzer’s observation: “Example is not the main thing in influencing others. It is the only thing.”

 

 

 

 

 

 

 

A Cooperative Model Built on Solidarity (Part I of II)

How are credit unions, as cooperatives, different from other financial choices?

The difficulty from a Jim Blaine October 2016 post, Outside the Box Thinking: (link)

In the beginning ( no I was not there!); credit unions were created as cooperatives, which were to be owned and controlled by the members and managed in their best interests.

One member / one vote; a democratically elected Board; a common goal, a common purpose – the common good !

“We’re all in this together…”
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But today, some Boards and CEOs have become “more creative” in how they view their relationship with and their responsibilities to those member-owners.

Kind of an “outside the box” sorta view….

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See the problem? 

“We’re all in this together” no longer applies.

The members have become “outsiders”…. and therein lies our greatest challenge for the future!

Don’t box yourself in, 
don’t box your members out!

Has Cooperative Structure Become an Empty Suit?

Jim’s visual distinction  is critical. Increasingly credit union CEO’s and boards view the credit union institution as separate from its member-owners.  In cooperative design there are not two separate “stakeholders.”

Creating Differentiation Through a Cooperative Lens

What if your credit union’s budget for 2026 projected net earnings every month; but then management and the board agreed to distribute each month’s bottom line directly to benefit the member-owners of their community most in need?

Following is  is an example of  setting  monthly breakeven outcome so that the collective net income can be directed to assist other members through their common link, the credit union

United Trades FCU was founded in 1955 by members of Steamfitters Local 235 which is today the Local 290 of the United Association of Plumbers & Steamfitters (UA Local 290).

UA Local 290 members are the skilled tradespeople behind the region’s largest construction projects. These include  industrial facilities, hospitals, universities, and commercial buildings that define the Portland skyline. At a consumer level, they provide the heating, plumbing, and pipefitting systems that keep homes and communities running.

The credit union office is in the UA Local 290 union hall in Tualatin, Oregon. The credit union today has $56.7 million in assets serving over 4,200 members.  Many are local but members also travel to other jobs and other locals which do not have credit union access. An additional 2,200 union members maintain vacation fund accounts through the credit union, a benefit administered on behalf of UA Local 290.

The credit union staff of 10 is led by Sarah McNeil, who first joined as a filing clerk in high school. She returned after college as a Loan Officer and worked her way sarving in  nearly every staff function.

When the Great Recession hit UA Local 290 hard, with mass layoffs and members unable to pay their bills, the credit union created CU By Design.  This CUSO connected small credit unions with needs to others with spare capacity.  United Trades was able to generate income through the CUSO to offset losses and still serve  members throughout the crisis.  Sarah served as CUSO Director for a decade before returning to the credit union in 2018 to lead the Member Services team.  On January 1, 2026, she was appointed CEO.

.The union legacy and role is a central factor in how the credit union and members work in tandem. As stated on its website, United Trades FCU is your cooperative, built by members, for members.  Every dollar you save, borrow, or invest stays in skilled trades community. 

A Cooperative Innovation-Solidarity Link

When hearing about this credit union’s breakeven approach. called Solidarity Link, I reached out to learn more.  For it seemed to put members and the credit union together in Blaine’s single box.

The theme of solidarity is at the heart of union membership and the credit union’s member first priority.   The professional life of a steamfitter is uncertain. Work on large construction projects ends.  Many assignments, while full time, are temporary.  When no job requests are available locally the union members will travel to work on construction with other locals around the country.

In addition, there are the uncertainties of labor negotiations. On April 16, Local 290 members voted to authorize a strike in connection with their Master Labor Agreement negotiations. A strike authorization d is a bargaining tool that gives union leadership leverage at the table.

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The contract was settled this week. So the signs were not needed.

Solidarity is embraced by the credit union staff.  Some of the Local 290 office team, are members of OPEIU, Local 11.   No strike, but t-shirts were ready. This was the promise of credit union support had a strike occured. (link)

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The Solidarity Initiative in 2026

The program is outline on the web site. (link)The Relief Valve is a series of member options to ease financial pressure when the work cycle tightens or life changes unexpectedly. 

The Resevoir are options and tools to help members build strength during good times and prepare for what’s next in the work cycle.

All receive a free $100 travel card when going to an out of area job. Fifteen cards for a total of $1,500 have been issued through April.

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Members’ health challenges are are rising across the trades.  In step iwith Local 290, the credit union’s taff is trained to recognize mental health warning signs and connect members with right support.

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To date there have been 12 loans totally $57,000 to members in financial stress. Overall 119 members have been helped in one of seven financial options.

In April. the board approved a one-time hardship payout to all apprentice members who have been out of work for at lest 30 days (estimated at 80),  This  payment of $185 will total an estimated $15,000-from current earnings.

Details of the credit union’s performance are in its 2025 Annual Report.

In the CEO’s words: At United Trades FCU, cooperative thinking is what produced Solidarity Link.  We are both  a social and financial institution — where the Annual Report and meeting materials exist not as formalities, but as a genuine accounting to the people who own it: read more here.

Tomorrow in Part II I will share the new CEO’s logic for using cooperative principles as the standard for credit union performance. .

Humor and the Future of Credit Unions in an AI World

Garrison Keillor the creater of the Prairie Home Companion public radio show is still delivering his routine in one night stands around the country.   He augments these live performances with occasional blogs and republishing The Writer’s Almanac prior daily broadcasts.

His observations about human behavior have meanng far beyond the Lake Wobgegon community.  Recently he discussed how humor relies on personal delivery.

Comedy is intimate. You poke them right, they laugh, it isn’t a conceptual problem. AI can create what sounds like jokes but they’re not funny. AI is going to take over banking and politics long before it takes over comedy.

Following are two of his examoles of peole exchanging stories together::

“A cold day in Minnesota and the sign at the nudist camp was: We’re open but we’re clothed.  And that led to one about the man who entered ten puns in a pun contest hoping one would win but no pun in ten did.”  or,

“God calls him up and says, “The world is going to end in seven days.” And he tells Melania, “The bad news is that there is a God but the good news is that I won’t be impeached.”

Humor, AI and the Cooperative Advantage

The most vital cooperative advantage is the organization’s relationships with their members.  It is the human connection not the number or amount of transactions that sustains an enterpreise.

Members know they can call and trust they will have a hearing while being being  treaed as “kin folk” not just another customer.

Continuing to implement this difference, which evolved naturally  in  credit union’s founding years, is just as impotant to credit union union success now.

AI “manned” institutions may dominate financial transaction in the future, but AI cannot duplicated the cooperative adantage when fully embraced by a credit union’s leadership team.

But being a cooperative  is not easy.  As Keillor says everybody knows a joke or two, but only a small number in a group are real story tellers.  For those who remember, consider how Bucky Sebastian brings life to any conversation. Ask him to tell how Ed Callahan went to the Burger King for lunch and asked for the quarter ounder special done his way!’

Tomorrow I will describe  how a credit union is putting cooperative at the core  of its business model.  Like humor, it puts humans as the central story.

How to Review a Coop’s Annual Report

in anticipation of the required Annual Meeting, most credit union publish their reports for the prior year.  Even NCUA issues a virtual document by Arpil 1 with audits and details of internal processes, albeit little about the state of the industry they were created to support.

How should these documents be evaluated?   Are they only the financial stewardship of ;members’ resources similar to any other consumer financial choices?  Or should there be an assessment of the cooperative dimension in their role with members?

I have been reviewing the 2025Annual Report and CEO presentation of a virtual Annual Meeting I wnat to attend this week.   Here are some issues I would like to see discussed by the leaders:

How did the credit union “show up” for members?
Many institutions will detail initiatives, programs, and new services deployed for members, often with large numbers.    Do these efforts read  like a series of programs or more like a cooperative working out its obligations to members in real time?
Democratic governance in practice
Were elections contested  or director  vacancies filled via board nominated candidates by those in perpetual positions of poiwer?  Uncontested elections are common in credit unions. The governance implied by the annual meeting requirement can become perfunctory.  The credit union is financially sound and service oriented, but is this enough to be a cooperative?  Has the legacy ownership structure  become merely ceremonial?
Financial philosophy
Virtually all credit unions today show stong capital positions  with an industry averge over 11%.
How have he financial metrics enhanced  member well being?  Do the numbers describe the hardship members face and  how the service culture responded?
A cooperative  financial overview would also include – here’s what went wrong, here’s what it cost, here’s what we as an institution are accountable for, here’s what the board decided. These issues are as vital to understanding the stewardship of member funds as are the normal financial metric comparisons.
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The cooperative as identity vs. the cooperative as aspiration
Annual reports will often update the founding  story while celebrating current contributions and roles in the community.  These past and current descriptions  are real, but are they more than brand positioning?  An acknowledgment that credit unions are supposed to be different in their roles with members?
Is the credit union telling what it is doing to enhance its obligations as a cooperative for members in an uneven and unequal economy?

The Bottom Line

There is no such think as the “perfect” credit union cooperative.  One of the advantages of the charter should be the diversity of approaches it empowers.
Cooperative behavior reflects the values of the people currently running the organization.  Leadership culture matters enormously.
But the integrity of cooperatives mission cannot depend on the continued presence of mission-aligned executives. That’s not a cooperative structure. That’s a benevolent institution.
The difference matters enormously when leadership turns over, when financial pressure intensifies, or when a crisis demands accountability. Or when external offers arise to transfer control. And these chalenges wil occur. They always do.
Members who have never been treated as owners forget that they ever were. And people who have forgotten they are owners don’t rise to claim what’s theirs. They simply leave, or absorb the loss, or accept what they are told, because nothing in their experience with the institution ever suggested they had the right to do otherwise.
Being a cooperative can result in a myriad of business models.  But what should be the common link is member-ownership.  Does the Annual Report reflect that fact?

Two Moments of Joy For the Weekend

The Joy of Freedom

An on the ground account following an election removing an authoritarian, corrupt leadership group.  Caolin Robertson is an Irish born, national affairs reporter now living. in Ukraine.  His knowledge of events and local production qualitt is first class.  In this report he documents the sheer joy Hungary’s citizens felt after the national election ended the reign of Orban.

(https://www.youtube.com/watch?v=dnPIWfECiNI)

The Joy of Performance.

An a nostalgic look back.

(https://www.youtube.com/watch?v=lgCNOsSYP4I)

 

 

The New Credit Union Model: First Expand Members’ Economic Freedom– Then Become their Oppressor

Two evenings ago I received an email from Scott Rose.  This 25 year member of SAFE Credit Union had been prevented from speaking of his opposition to his credit union’s proposed merger with BECU.  He had informed the leaders of his intention to speak at the annual meeting.   Although the Chair recognized other members, he closed the meeting before allowing Scott to present his views even though aware of his intent.

Righteous Indignation

Scott was infuriated.  He disrupted the adjournment ploy, deeply angry and frustrated.  He had prepared a thoughtful statement presenting his views on the proposed merger’s impact on the collective future of his 245,000 fellow member-owners.

His pain was real.   It is the same deep emotion portrayed in David’s Psalm 52, The Deceitful Leader, opening stanza:

You cunning liar,  why publicize your evil need to harm the good?                         Your slanderous tongue is razor sharp honed to fulfill malicious plans;                  You love the lie and hate the truth.

Following is the statement Scott wanted to deliver at the SAFE Annual meeting before being silenced by the Chair’s abrupt termination. Judge for yourself the gravity of the issues raised.

Chairman Blumenfeld, Board Members, CEO Nabhani, fellow attendees                  (Subheads Added)

As SAFE leadership is well aware, I have made clear my opposition to this ill-conceived transaction from Day 1.  For those who do not know me, my name is Scott Rose and I have been a SAFE member for nearly 25 years. My sole interest today is to preserve SAFE Credit Union for future generations. I have no hidden agenda and no external financial interests.

A Betrayal of our Community

The Board of Directors’ decision to terminate SAFE Credit Union’s 86 year old charter is a betrayal of our community.  So is their plan to hand over all $4.4 billion in SAFE assets to Boeing Employees Credit Union.

The so-called “benefits” of this transaction, as cited earlier by Ms. Nabhani, pale in comparison to the irreparable losses that our community will endure if this deal goes through.

How can an organization seven times the size of SAFE possibly benefit our members and our communities?

Giving Away $400 Million of Member Wealth

For BECU, this deal is a gift. Free money! Who doesn’t like free? $4.4 billion in assets. $3.9 billion in member deposits!  $400 million in member equity!

Why would our directors agree to such a lopsided transaction?

I have met with Ms. Nabhani on two separate occasions for a total of nearly five hours.  During our discussions it became evident to me that SAFE leadership not only initiated and negotiated this merger in secret, but deliberately excluded any member participation.

Member opinions were not solicited, there were no surveys, and there was never any attempt to engage the membership. The sudden announcement of a merger last November caught every member by surprise.

Board ‘s Corrupt Election

What motivated our Board of Directors to pursue this deal remains a mystery to me.  But what is obvious is that this board does not represent and cannot speak for the members.

Only three of the current directors were actual SAFE members when they were nominated and elected to the board.  The other nine directors were not SAFE members in good standing, as required by SAFE bylaws, until just prior to their nominations. These actions deliberately circumvented SAFE bylaws with the clear intent to exclude actual SAFE members from participating in SAFE governance.

This fraudulent pattern of election manipulation has been occurring for more than a decade, and the current plan to terminate the SAFE Credit Union charter is a direct consequence of this corruption.

The Truth

The pending consolidation of SAFE and BECU has drawn attention at the national level. BECU is now the fifth largest credit union in the country, and will become the fourth largest after the SAFE takeover. Many experts believe that credit union acquisitions like this will invite further scrutiny by regulators and accelerate recent  congressional efforts to eliminate their tax-exempt status. But the truth is, if credit unions like BECU behave like banks, why should they be treated any differently?

Edward Filene was an entrepreneur who ran Filene’s department store from 1891 to 1928, but it was his pioneering effort to establish the credit union movement that is his most enduring achievement. Filene’s underlying philosophy was that a credit union is a member-owned cooperative that is legally and ethically obligated to act in the best interests of its members.

It is evident that SAFE leadership has chosen to disregard their fiduciary obligation to SAFE members by failing to act in their best interests.

BECU CEO’s Banking Resume

On a separate subject, during my discussions with Ms. Nabhani, I noted that Beverly Anderson, current CEO of BECU, gained all of her financial experience as a commercial bank executive at Wells Fargo and American Express. This explains why she lacks an understanding of the cooperative credit union philosophy. Her professed motto of “people helping people” is a just cover for her true goal of expanding BECU’s market dominance by engaging in the same predatory behavior she perfected as a banker.

Local Roots & Home Turf

We have many huge commercial financial institutions and these are readily available to anyone who wants them. But those of us who truly support SAFE Credit Union want a local institution with Sacramento roots. We don’t need the likes of BECU invading our home turf and shutting down our credit union.

Thank you.   (Subheads added)

What Happens Now?

This merger is a violation of every principle multiple generations invested to bring greater economic opportunity to the Sacramento community.  This transaction converts  members  into victims of the very institution they built with their eight decades loyalty. 

That is the cooperative way of always paying forward their legacy for the benefit of their children’s children

This transaction  is a heartless betrayal motivated by greed.  The CEO and Board signed a “definitive legal agreement” negotiated in secret with no member input, knowledge or involvement legally obligating this transfer of all SAFE’s resources-past, present and future.  Then SAFE’s CEO issued a press release announcing the deal as all but done and providing no transparency of anything about the process.   

There was no explanation why transferring all future operations to BECU was in members’ best interest.  Or why the half dozen or more local California credit unions who would be more logical partners to expand member value and convenience were not approached.   Nor what the CEO and board negotiated for themselves as the agents of this transfer.  

This is not the free market at work.   It is back office, private self-interested deal making to benefit insiders clothed in rhetorical promises without verifiable substance.

This is not economic freedom.  Instead the 245,000 members’ financial relationships, the 800  employees’ jobs and all local investments are being transferred to the control of a  leadership group that has no connection to, knowledge of, or  experience in the Sacramento community.  All $4.4 billion for free including $400 million member equity.  The members are not owners, just customers to be bought and sold to whomever the Board chooses.

How Much Longer?

How long must  members suffer in this current environment of private profiteering and  community plundering  of their mutual wealth and future well being?

This predatory destruction will  continue as long as  people of good will, courage and belief in cooperatives stay silent.  For human greed has no limits.  If the leaders of the movement don’t speak out, why should the public, regulators, legislators and  loyal members care?

It is time for those who believe in democratic, not autocratic leadership of credit unions, to take a stand.  Cooperative credit unions are an interdependent system.  Seemingly individual actions will affect the future of all others.

It takes only a few to change the course of events, because that is how all revolutions against misuse of authority begin.

Place Scott’s speech in the public record, with the California Legislature, in the public media, in the Congressional Record.  It is a stand made by a person of courage, principle and diligence.   It should be in every league’s newsletter and given to every state and NCUA examiner by the credit union.

For if one member of conscience and sound judgment has the fortitude and bravery to stand up, surely those who believe in the principles of the cooperative option can follow his example.  We call that democracy, a duty we all have if we want to really remain free.

 

April is from the Latin word aperire,”to open”

An unusual poetic sensibility.

April Prayer

by Stuart Kestenbaum

Just before the green begins there is the hint of green
a blush of color, and the red buds thicken
the ends of the maple’s branches and everything
is poised before the start of a new world,
which is really the same world
just moving forward from bud
to flower to blossom to fruit
to harvest to sweet sleep, and the roots
await the next signal, every signal
every call a miracle and the switchboard
is lighting up and the operators are
standing by in the pledge drive we’ve
all been listening to: Go make the call.