Two Observations on Personal Relationships

A credit union CEO during the current pandemic:

I continue to be amazed at how our employees prove to be the best and brightest financial experts in the industry. Our 800-plus employees have been diligent while standing ready to serve and offer smart solutions. I can’t thank them enough and appreciate everything they are doing.

From a Data Processor Executive:

It’s far easier for a community bank to catch up on five years of technical innovation than it is for a neobank (fintech) to catch up on 50 years of hard earned customer loyalty.

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