President Eisenhower:
“Dictatorial systems make one contribution to their people which leads them to tend to support such systems—freedom from the necessity of informing themselves and making up their own minds concerning…tremendous complex and difficult questions. But while this responsibility is a taxing one to a free people it is their great strength as well—from millions of individual free minds come new ideas, new adjustments to emerging problems, and tremendous vigor, vitality and progress…. While complete success will always elude us, still it is a quest which is vital to self-government and to our way of life as free men.”
This year’s election cycle is putting the issue of what American democracy means front and center. Some believe it is about majority rule-the winner calls all the shots. Others have a more nuanced view of participation, diverse representation and compromise.
One of the ways citizens in America learn about democratic practice is its use in the many civic and public organizations in which we all participate: churches, local elections, volunteer and nonprofit groups.
Credit unions are designed to be democratically governed. One person, one vote. The primary means for how this is process is exercised is at the members’ annual meeting and the election to fill board openings.
Practice Without Substance
In a conversation yesterday with a long-time credit union member ( joined at age 5 in 1966) he said he never saw an actual election. Instead, as he learned, the Chair would appoint a nominating committee led by the Vice Chair. That committee selected just the number of persons as there were open seats. The candidates were all familiar faces from the existing board or “associate board” members. The test was loyalty-would they “go along to get along” with the rest of the board. The tenures of several of these board members extended over three and four decades.
This description would be familiar to many credit union boards. The election process is managed so as to perpetuate the incumbents or their fellow travelers. It is democratic in neither practice nor theory. In the end the credit union is led by persons who believe in their special skills to remain in office for as long as they wish.
The justification for this self-perpetuating board selection is the idea of a “leadership class” like trustees, that should not have to answer to voting owners, let alone face a contested election. This is especially so when external factors suggest satisfactory organizational performance. Why tinker with success? Aren’t we doing what is expected, and leading successfully?
However when a minority, no matter how talented, takes control of a credit union board and the selection process, the responsiveness and accountability of the institution to its member owners is at risk. Which means the future of the credit union is not in the hands of the members, but of a small group who eventually may tire of the task and decide to merge—not find new leaders.
A Case Study of a Contested Board Election
Breaking this cycle of self-appointment without member choice is tough. Democracy is not easy. However there is an example unfolding at State Employees Credit Union (SECU) in North Carolina now it its second year of a contested board election.
In later posts I will cover the election procedures and efforts to provide alternatives to the traditional board self-nominations and election by acclamation.
The future of credit unions may depend on recovering their democratic roots and practices. SECU is an example that even very large and powerful cooperatives can change when members engage.
Without the annual accountability of true elections, the “leadership class” will be tempted to just continue on its chosen course and priorities. That isolation is one reason why the number of credit unions has fallen from 6,000 to 4,600 in just the past seven years.
These are not “safety and soundness” failures. They are failures of leadership and morale. And it all depends on having a passive, uninvolved member that will act as a customer and not an owner-especially at the annual meeting.
The Ultimate Goal of Democracy
Democracy is about something more than elections. Elections ultimately undergird freedom. As Richard Rohr has stated in another context: But it’s a freedom we must choose for ourselves. It is almost impossible to turn away from what seems like the only game in town (political, economic, or religious), unless we have glimpsed a more attractive alternative. It’s hard to imagine it, much less imitate it, unless we see someone else do it first.
Future posts will report on how this effort is proceeding at SECU.
Sadly, this is all quite true and frequent. But there are certainly factors other than safety/soundness, and the “tight & loyal group” that drive mergers. It’s also failed board governance. Particularly board failure to provide for the CEO and/or management team to be able to retire on a timely basis. I’ve seen this too many times. A board with the luxury of a passionatelt committed and capable management team, thinking they owe them nothing. Often such board’s are too lazy and ignorant to see the purpose of implementing strong compensation and incentive plans along with SERPs. Such instances of board failures strongly drive mergers of sound credit unions as much as anything. If you want high performance, expect to pay for it. Complacency is for losers.
Brian Fogg, retired CEO
Credit Union of Vermont