Updates from the Field: A Sampling of CEO Topics

Each month I receive 3 to 5 CEO staff briefings.  While many share similar financial performance versus plan updates and emplyee recognitions, I find their specific topics \paraticularly interesting.  These often convey the special role of credit unions.  Here are  edited selections from recent, multiple CEO communications.

Joining Veterans Benefits Banking

We became affiliated with the Veterans Benefits Banking Program (VBBP). The VBBP is a partnership between the Veterans Administration (VA) and banks and credit unions which understand the financial needs of the Veteran community and who deliver excellent customer service.

Based on all our credit union  does for and with the local VA Medical Center, it was clear that the we more than qualifies for the designation. VBBP connects VA benefit recipients with financial institutions who offer low or no cost accounts, provide financial education, and assist VA benefit recipients with various financial matters

AI Powered Text & Chat

We introduced an AI associate within our Podium text and chat platform on April 3 that answers general questions of members. The platform’s conversational AI employee, named Jerry, interacted with 240 members in its first week.

Contact center associates are monitoring the interactions, have encountered no AI hallucinations and report that Jerry is appropriately responsive to a member’s tone and is learning at a rapid pace.

Regulatory Exam Update

Examiners from both the state’s Division of Financial Institutions and the National Credit Union Administration (NCUA) were both on-site and remote the past four weeks to perform a safety and soundness exam. As a state-chartered credit union, DFI is our prudential regulator while NCUA is our deposit insurer. Both agencies work closely together in order to share work product and reduce examination costs.

We expect to receive only one examination report jointly written by both agencies, likely to be in the next month or two. We also expect to be given our usual clean bill of health with only some minor findings in the exam report. Thank you everyone who dealt with the various questions of the examiners.

(my reaction: a month or two?)

Member Comments

Monica helped me get a new account set up, information I needed to be able to transfer money from my old bank account, and direct deposit information together for my employer. She was great to work with. I’m really excited to be changing to this credit union from my bank! Thank you for a great first experience!

I appreciate the small grace period as this economy is extremely difficult to just get by in. I got a great interest rate and if it weren’t for y’all, I would not have been able to graduate from NP school. 

On Balance Sheet Growth

We had a pretty solid first quarter of the year.  Our net income was slightly better than last month. We have had really strong deposit growth-growing 13% on an annualized basis.  We have had loan growth but certainly not at that pace!

DELINQUENCY AND CHARGE-OFFS

After presenting delinquency trends in each loan segment, the CEO continued:

Considering all the economic uncertainty we remain diligent and concerned about our members’ ability to make loan payments and are offering individual solutions when appropriate.  Our delinquency and chargep-offs are the reason that we have tightened our underwriting criteria over the past year.  This means we are saying “Yes” less often to members.

Member Growth  Slowdown

You may have noticed that our membership growth is slowing-though still positive. The slowdown started in October of last year and has continued.  . . we are bringing in about 250 fewer new members per month from indirect lending.

If we look just at core members, those who choose to join the credit union, we are bringing in about 350 fewer new members per month than last year.

We have a team analyzing the trends and trying to better understand where the changes are occurring. . . the question we should be thinking about is what is causing fewer people to make the decision to join. . .I would love to hear what ideas or thoughts others have.

 

 

Space City CU’s Board Asks Members to Reward Top Three Execs $6,750,000 for Closing the Credit Union

(Note: This analysis of Space City’s merger is in two parts. Part I follows with the overall summary and  Part II with additional details)

America’s tax-exempt, non-profit, democratically governed credit union system is at a crossroads.  Bank competitors and some analysts are questioning whether the movement has lost its core purpose.

The example below of self-dealing, conflicts of interest, lax board oversight and member manipulation is the latest example of internal corruption in the $2.3 trillion cooperative system. These mergers, marked by executive cash outs, are becoming more common. State and federal regulators seem oblivious or powerless to stop this internal pillaging.

On May 14, the 12,000 members of Houston’s Space City CU will cast their final votes to transfer all control of their 60-year old $142 million credit union, with 14.6% net worth, to the $4.8 billion Houston based TDECU.  The voting enddate was set in the official Notice of Meeting of the Members of Space City CU dated March 28, 2025, and mailed to all member-owners.

This so- called merger is just the most recent example of leaders taking advantage of their position for self-enrichment.  Five Space City executives are giving themselves 57% of the $11,750,208 equity distribution described in the Meeting Notice.  The President would receive $4 million (34%) of the $11.8 million payouts and the Chief Operating Officer   $2,250,000 (19% in distributions from the members’ collective net worth.

The top three insiders will divide $6.750 million for an average of $2.250 million while the 12,000 plus members whose loyalty built the credit union will average $412.

Even though the Notice states the Board “approved” these special payments to five people (one employee joined in 2022), these deals were arranged by the two CEO’s.

This is the September 2024 initial video released by the CEO’s side by side announcing and selling their deal together with a closing handshake.  However, the details of the special “bonus” distributions were not sent to members until the March 28, 2025 Notice or six months after this initial public announcement.

CEO Rohden’s Performance Record

Especially questionable are the actions of Craig Rohden who has been CEO for 30 years.  The board claims to “honor his outstanding performance.” His record as CEO is at best underwhelming and more recently, marked by annual losses. In the past two years the credit union reported negative net income of $611,670 for 2023 and $30,398 in 2024.

Following the 2023 loss, according to Space City’s IRS 990 filing for that year, Rohden was paid a total of $280,562 which included a bonus $46,186 and contributions to a retirement plan of $11,604.  Additionally, the credit union had a split dollar life insurance plan with a balance due of $3.275 million which would fully vest in the proposed merger.  The cash benefits, not disclosed, can often be taken tax free in the future.

However, this performance charade goes back further.  In the latest call report March 31, 2025 the credit union’s total net worth is $19.4 million or 14.6% of assets.  Of this amount 61% or $11.9 million is from “equity acquired in mergers.”  Only 39% is retained earnings from the 30 years of Rohden’s tenure.

Space City lists four mergers resulting in the collective $11.9 million addition to its net worth for free.  The largest gain was in the 2022 merger with Brazosport Teachers FCU (BTFCU). In BTFCU’s March 2022 Member Merger Notice, it disclosed that its entire reserves of $8.2 million were being added to Space City’s existing $9.2 million equity while paying the owners nothing from their collective savings.

It also said the combination would manage approximately $154 million in assets serving 12,564 members.  In the two and half years since this merger, Space City’s assets have fallen by $20 million to total $134 million and membership has decreased by 500 (data as of March 2025).  The reason for this dramatic loss of shares, loans and members is described in a comment by a former BTFCU member on Space City’s merger page at NCUA:

Hester Wende:  I am against this merger for 2 reasons. First, members of the now combined Teachers Federal Credit Union with Space City Credit Union were made numerous promises and assurances which were all fabricated. None of the promised items happened and our service has significantly declined. Student accounts were closed because they didn’t meet the standards of Space City Credit Union. Second, TDECU history over the past 10 years is horrible – numerous data breaches have occurred causing untold financial consequences to members. Their customer service is worse than Space City Credit Union.

Looking at the merger documents, it appears that this merger is all about the current President and Vice Presidents receiving a very significant buyout at the expense of Member’s earnings. 

Her  concerns about TDECU are addressed in my analysis below.

In this equity presentation of “retained earnings” versus “acquired in merger,” only 39% of Space City’s net worth is from the Rohden’s operational  performance. Rather growth has come from convincing other credit unions to transfer their firm’s entire assets to his control. The last three year’s financial record clearly shows a runoff and decline across all assets and share accounts  under Rohden’s management.

The Final Deal

Now CEO Rohden wants to make one more big deal, only this time it is to “sell” the credit union he has led for 30 years. But unlike his four acquisitions where the CEO’s received little or nothing. he wants his own Golden Parachute at a minimum of $4.0 million.

In addition to the Notice’s misleading justification of Rohden’s “outstanding performance,” two other reasons are equally nonsensical.  The Member Notice states Rohden “will not be employed post merger with TDECU and will receive a lump sum of $3.5 million which is the estimated compensation had he remained with Space City until retirement.”

This is the art of the flimflam.  The CEO negotiates the transfer of the credit union’s entire operations to a third party, retires early when he could have continued working and then wants to be paid for not working!

Even more specious is this distribution:  TDECU will pay a lump sum of $250,000 per year for a total of $500,000 in consideration for a two-year non-compete, non-solicit agreement with his compensation.”

Even though CEO Rohden has never worked at TDECU, he is paid for a non-complete agreement. The term non-compete refers to a firm’s internal employees who may have proprietary knowledge to prevent their taking that information to a competitor.  For 30 years Space City and TDECU served the same market. Now he gets paid for a “non-compete” while unemployed?

This upside down reasoning is just a verbal camouflage to cover up a payoff for Rohden’s delivering the credit union’s entire resources plus its brand to TDECU’s control.

There was a similarly worded justification explaining the $350,000 two-year non-compete for COO Nikki Moore as part of her $2.250 million merger payoff.  She again has never worked in TDECU.

These so called “non-compete payment” are from TDECU’s member reserves, not Space City’s. These bonus payments to two key players who arranged and approved this free transfer of all Space City’s resources are by the credit union receiving this largess.

The CEO and directors of both boards who approved these payments should be wise to review their fiduciary responsibilities, alongside their legal counsel.

 Lack of Board Oversight and Due Diligence

The dubious financial performance history of Space City under CEO Rohden continues in these merger justifications and payouts.  Instead of being stewards of the member-owners’ funds, the merger terms reveal self-enrichment. Rohden’s role is especially suspect. He negotiated the terms as CEO, received the largest payments from both credit unions and then recommended his board approve the transaction.

Space City board chair Mick Lay, who signed the official Member Notice, joined the board in 1975.  The Treasurer Robert Sander joined in 1980.  This is a board that has failed in its basic fiduciary duties of care and duties of loyalty.  They have abandoned any pretense of stewardship in their oversight responsibilities.

What’s Next

Should this merger proceed as announced it will be another nail in the coffin of credit unions as immune from the greed and excesses of private enterprise.  While the industry may be rich in its trillions of assets, it is poorer in soul and purpose.  And it is those values that were supposed to enrich members and their communities, not self-serving insiders dividing the spoils from merger deals.

To stop these credit union predatory actions will take courage from persons in positions of responsibility, public transparency in the media, and most of all, members speaking up to oppose this hijacking of their cooperatively owned financial institutions.  

The Rest of the Story in Part II

Following are four analyses of merger details that show the questionable nature of this proposal.

  1. Buying the Yes vote. How the member bonus distribution is structured to incent their approval independent of their support for the credit union.
  2. Using the names, logos and reputation of over 50 Houston area businesses, non- profits and public firms to endorse Space City Credit Union (and then TDECU) and its services for their employees. Each organization has just one vote. But a No would send an important message.
  3. What the members should know about TDECU as the new organization managing their assets including the credit union’s recent financial trends and its intent to buy the $1.2 billion Sabine State Bank headquartered in Louisiana.
  4. The regulators’ responsibility for approving the merge.

Part II: Four Additional Areas for Member-owners’ Attention

 

  1. The Process to Incent Member-Owners to Approve the Merger

Undermining the member vote process is simple.  Vote for the merger and you will receive a minimum $100 if your account is less than $289 (as of March 2024), and a maximum of $1,000.  If you vote no, you will get nothing.

What makes this strategy so transparent is the strange cutoff points for each of the three bonus levels:

Under $289.27, member receives $100.

Under $2,892.68, member receives 34.6% of their March 2024  balance

Over $2.892.68, member receives $1,000

What the Notice fails to disclose is how many voters are in each category.  I presume this precise division, down to the penny, means there are a majority of votes (one person one vote) in smaller balance accounts.  This is a great vote buying strategy, but it was nothing to do with rewarding those member-owners whose participation contributed the most to make the credit union successful.

The average share balance held by the 12,140 members is approximately $9,500.  As in most financial firms, 20% or fewer of members will hold 80% or more of total deposits.  The bonus dividend is not based on members’ financial support. The purpose is to incent small balance members to get $100 each for approving the merger of a credit union in which they barely participate.

We know the board and CEO are aware of paying bonuses on relationships is the normal practice. This example is from its December 28,2023 special dividend: a $1 million dollar bonus dividend payout to its loyal members. . . The bonus, which is a combination of Bonus Dividends ($750,000), Loan Interest Refunds ($175,000), and Checking Rewards Points ($75,000), will be distributed proportionally to all eligible members based on their qualifying deposit balances and activity throughout the year. 

The only qualifying activity in this distribution of members’ collective reserves is to vote Yes to approve the merger.  Vote No, and you get nothing.

  1. Using Sponsors’ Reputations to Endorse the Credit Union

At least 55 Houston Area companies, unions, and non-profits have endorsed Space City for their employees to join and support.  Each of these sponsoring organizations’ reputation is used to promote the credit union and its actions.

As stated on the Space City website, these Platinum Partners can provide your employees with access to a wide range of affordable financial products and services and a clear path to financial freedom.

The sponsors’ logos on the credit unions web page include:   GE Water and Power, Houston Freightliner, Houston Ballet, Houston Housing Authority, Westbury Christian School and dozens more local organizations.

As stated in the merger FAQ’s Businesses with a unique Tax ID number will be able to cast a vote on behalf of their organization.

When these sponsoring organizations vote or are asked by employees whether they should support the merger, their own reputations will be on the line.  Would they support this kind of activity if this were in their own organizations?

  1. What Should Members Know About TDECU?

Included in the Member Notice was a September 30, 2024, financial statement with just balance sheets for each credit union and  their combined accounts. Because of the multiple distributions to members and Space City’s senior executives, the combined net worth of 9.84% is less than each credit union’s pre-merger net worth.

The reasons offered for the merger can be summed up in one word: More.   More branches, products, services, technology, cost savings and employee opportunity.  There was not a single concrete example to document one member benefit.

Right now, every Space City member is eligible to join TDECU without a merger.  Why give up a locally focused independent credit union with higher capital ratios so the 12,000 owners can now be a part of a 385,000 member organization?  TDECU reports a potential market of over 30 million.  Space City members and employees’ control and influence is now 100%; in this merger their role is would be 3%, or insignificant

But the most critical fact about TDECU is not size, but its performance and business direction. Bigger does not mean a better member experience. TDECU’s CEO  assumed office in June 2022.  For the full years 2023/24 through the first quarter 2025, TDECU’s share and loan growth have flat-lined, employee count is down 56 (from 868), and membership is off by 1,000 (from 385.8K).

What’s up is delinquency from 1.54% to 2.01%, and full year charge offs which have risen from $43.4 million to $53million.  The loan allowance coverage ratio from loss reserves is  at .56% versus a national average of  164.3%.

TDECU’s growth has stalled, and earnings are in decline. Full year earnings fell from $32.9 million in 2023 to $11.6 million in 2024. In the first quarter of 2025 TDECU reported a loss of $35,476.

But the most critical question about joining with TDECU is not mentioned at all.  Prior to the September 2024 joint merger statement, TDECU announced it was purchasing Sabine State Bank and Trust Company on April 30, 2024. This $1.2 billion bank is headquartered in Many, LA.  It is 120 years old and operates 51 branches across Louisiana and East Texas. The merger would add about 90,000 new members.  The joint press release says Sabine “specializes in commercial loans with industry concentrations in oil and gas, forestry, timber and agriculture.” 

TDECU’s justification in the release states: “Sabine’s strong commercial operations will further diversify the credit union’s loan concentration and support TDECU’s overall growth strategy.” 

TDECU is using tens of millions of their members’ collective reserves to pay out the owners of Sabine Bank to acquire its business and operations.  If this same business logic were applied to the Space City transaction, then the member-owners of the credit union should be receiving their entire book value ($19.4 million) or more), not the paltry $5 million (25%) distribution offered.

The April 2024 joint bank purchase announcement of a “definitive acquisition agreement” was to be completed early in 2025.  Over a year later, there have been no further public updates.  If this purchase has been put on hold by regulators or other circumstances, then Space City members should know why before they decide whether they want to be part of this new strategy of TDECU.

4.What is the Regulators’ Responsibility?

This proposed Space City merger, according to the joint press release, requires regulatory approvals: The transaction is anticipated to be completed later this year, subject to receiving all regulatory approvals.

The two regulators are the NCUA which insures the credit union shareholders and the Texas Credit Union Commission, which charters and has primary supervisory authority.   Both regulators have seen the Member Notice with its misinformation, disinformation, and inadequate facts which  member-owners were sent to make an informed decision.

NCUA bylaws state CU boards “have fiduciary responsibility to vote for measures in members’ best interests,”  (CU Times March 20,2007) 

A December 18, 2007 CU Times report on the attempt by Wings FCU to pay Continental FCU members $200 each to approve a merger.  NCUA stopped this effort as explained in the article:

“ . . .credit union boards have an essential role in determining whether a merger is beneficial to the credit unions and their members, said NCUA Chairman JoAnn Johnson at an April 5 Massachusetts Credit Union Governmental Affairs Day Conference. 

“The agency held to its position that it would ensure that all statutory and regulatory requirements are being followed including an assessment of the accuracy of all advertising and representations being made about the merger . . .. NCUA said it was prepared to address any inadequacies or insufficiencies that threaten member protection, transparency and fairness.

“In the end, it was NCUA that put a stop to Wings Financial’s merger campaign. On April 20, the agency ruled that the $200 payments Wings Financial had offered to Continental’s membership should a merger go through were impermissible under the Federal Credit Act.

In this case TDECU is paying the arrangers of the merger, the CEO and COO of Space City $850,000.

Today two of the three NCUA board members have been fired by President Trump. This means the Texas regulator will have a primary role whether this self-serving effort, fraught with conflicts of interest, self-dealing and insufficient information is a valid process for member-owner decision making.

The Credit Union Commission’s decision will have significant ramifications for Space City’s 12,000 credit union members, the greater Houston business community, and the system’s reputation for integrity in Texas.

 

 

 

 

 

America’s Grace in Victory

Yesterday was the anniversary of Victory in Europe (VE Day) for the Allied forces.

It is important to remember that WW II was begun by two countries, the Soviet Union and Nazi Germany jointly invading Poland in September 1939.  This was followed in November by the Soviet Union’s attack on Finland.

The two countries had signed a secret agreement in August 1939, the Molotov-Ribbentrop Pact. Officially it was a Treaty of Non-Aggression between Germany and the Union of Soviet Socialist Republics. Also known as the Hitler–Stalin Pact, a secret protocol established Soviet and German spheres of influence across Eastern Europe.

How America Spoke of Victory

Two leaders’ words capture this country’s spirit of grace, humility, sacrifice and gratitude in that immediate moment  of May 8, 1945.

General Dwight Eisenhower issued a Victory Order   to the troops that read in part:

The route you have traveled through hundreds of miles is marked by the graves of former comrades. From them has been exacted the ultimate sacrifice; blood of many nations – American, British, Canadian, French, Polish and others – has helped to gain the victory.

Each of the fallen died as a member of the team to which you belong, bound together by a common love of liberty and a refusal to submit to enslavement.

No monument of stone, no memorial of whatever magnitude could so well express our respect and veneration for their sacrifice as would perpetuation of the spirit of comradeship in which they died.

As we celebrate Victory in Europe let us remind ourselves that our common problems of the immediate and distant future can best be solved in the same conceptions of cooperation and devotion to the cause of human freedom as have made this Expeditionary Force such a mighty engine of righteous destruction.”

In this History Channel VE summary, the remarks at the end by FDR (at 6:50) are as meaningful now as they were then: The spirit of man has been awakened for a good (“love of liberty”) beyond his brief span.

May it ever be so.

)https://www.youtube.com/watch?v=hKIsvh59Bj4&t=329s)

 

Mentoring, Education and Community for $8 Per Month

Yesterday I wrote about the need for disruptive leaders to regain the unique advantage of cooperative memer-owner design.

Ancin Cooley is a former OCC bank examiner and long-time credit union consultant.  He has a working knowledge of almost all areas of credit union operations and regulatory issues.

He is creating a new collaborative initiative for credit union professionals who want to focus their leadersip on enhancing the member-owner elationship.

Ancin’s initiative is outlined below. It is a combination of teaching and mentoring for only $8 per month.  He describes several unusual design featues in the resources he has assembled.

His contact information for his newsletter is at the end of this outlne.

From Ancin Cooley:

CU Communities: What We’re Building and Why It Matters

In July 2025, we’re launching CUCommunities.org — a subscription-based online learning and mentoring platform created for credit union professionals and volunteers. But more than a platform, this is a response to a real need in our movement.

My own background is in regulatory examination, governance, enterprise risk management, internal audit, and strategic planning. And after working with hundreds of credit unions across the country, I kept seeing the same gap, not in the talent, but in  support.

Credit union professionals — especially those at smaller institutions — are often under-resourced and over-expected. They’re tasked with solving complex, high-stakes challenges with limited tools and limited time. And too often, their development is tied to someone else’s permission, budget, or bias.

People ask:

Where can I privately and on my own time get step-by-step guidance?

Where can I get mentorship?

Where can I ask questions without being judged for what I don’t know?”

Where can I learn how to actually execute my strategy?”

CU Communities is designed to answer all of that — with practical, consistent, and role-specific learning delivered at a price an individual can afford and an institution can support.

What CU Communities Offers

This isn’t just a content library. It’s a community of practice.

Subscribers will have access to:

  • Tools, policies, job aids, and micro-videos
  • Guided learning experiences that empower, not overwhelm
  • Conversations with people who’ve actually done the work — not just studied it

What makes us different is how deep we’re willing to go. Without the overhead of a traditional association or vendor model, we can focus on the real work: BSA risk assessments, ALM modeling, look-to-book ratios, member business lending concentration thresholds — the things professionals actually need to understand.

Districts and Neighborhoods

We’re organizing CU Communities into two layers:

  • Districts — Topical learning areas like Credit, ALM, Compliance, Lending, and Collections. Every member gets access.
  • Neighborhoods — Curated forums and micro-communities organized by role and region, like “Louisiana CEOs” or “Small CU Lending Teams.”

Over time, more districts and neighborhoods will be added based on demand and input from the community.

A Pricing Model That Empowers

The first phase of our rollout gives individual subscribers access to every district for just $8/month. That price point is personal. It reflects a core belief:

Graduate-level insight shouldn’t be gatekept.

This subscription allows anyone — even those further down the org chart — to access the kind of content, coaching, and perspective usually reserved for senior staff or conference attendees.

It’s for the teller who wants to understand ALM.

For the collector who dreams of becoming a CLO.

For the new lending manager who needs to build confidence before speaking in front of the board.

If they’re willing to invest in themselves — even quietly — they can grow.

No permission slip required. No budget approval needed.

Just initiative, access, and a community that sees their potential.

Additional subscription tiers ($15/month) will unlock neighborhood-level access, including peer mentoring and facilitated conversations.

For credit unions, teams of up to 10 employees can join for $80/month, with additional seats available upon request.

More Value. Less Cost.

We’ve set a bold three-year strategic goal:

To create and distribute more courses, policies, tools, and mentorship hours than all the leagues combined — at a fraction of the cost.

Why? Because education in our space should be:

  • Practical
  • Affordable
  • Always available

Whether you’re a volunteer trying to understand ALM or a VP preparing for the CEO seat, we want you to feel something rare:

That you’re finally getting more for less.

Built by Practitioners — For Practitioners

CUCommunities.com isn’t driven by theorists, consultants, or vendors. It’s built by people who’ve lived the work — and who want to pass that wisdom forward.

That includes:

  • Retired CEOs, CLOs, and CFOs
  • Current practitioners solving today’s problems
  • Underrated experts within our industry — the operations lead, the branch supervisor, the marketing director quietly driving 8% organic membership growth

And here’s where we’re doing something revolutionary:

Everyone who contributes content — from workshop instructors to mini-course creators — retains ownership and receives revenue in perpetuity.

Most webinar houses pay $500 and own your content forever.

Not here.

We’re building a cooperative economy inside a cooperative industry.

Guardrails That Protect the Mission

To remain independent and principled, CU Communities has codified a structural safeguard:

No single revenue source — sponsor, vendor, or institution — will exceed 25% of total funding.

This isn’t just financial policy.

It’s governance by design.

It’s how we protect our integrity — and yours.

The Bottom Line

CU Communities is for people who want to get better. Who want to lead better. Who want to build better.

This isn’t a one-time launch. It’s a growing, breathing, member-driven network.

And it’s here for you.

Join the newsletter here: CUcommunities.org

Questions or media inquiries: acooley@syncuc.com

 

Taxation is Not a Systemic Threat to Credit Unions

The most critical threats to credit union’s future are not external, but internal.

Taxation is merely an ongoing PR gambit which both sides use to reload their lobbying coffers.  The decline, or demise,  of the credit union option won’t be from competitors, regulatory adjustments or rapid technology change; it will be from failure within.

Cooperative design provides an unmatchable completive advantage against all foes.  In credit unions the users are also the owners.   In all other firms the objective is to extract a profit from consumer relationships to pay another group, the shareholders, a superior market return.

The Internal Distancing

Over the past several decades, CEO’s and boards have moved further and further away from their members.  The owners no longer have a meaningful role except making transactions. The required  annual meetings often do not allow members to attend, let alone participate. Members are merely customers whose interests are subordinate to the institutional ambitions of the “elected” leaders and the board’s chosen CEO.

Washington’s  Faux Tax Strategy

The current effort in Washington State with bankers sponsoring legislation to tax state credit unions which buy banks is a creative PR move.  But it is not a threat to coop institutions. Most Washington charters have no interest in a bank purchase. In the several states that already tax all state charters, this has not stopped those firms from growing and competing.  Think Indiana’s FIT tax.

Moreover as in many tax situations the workarounds negate any real impact  For example, a credit union could buy an out -of-state bank or convert to a FCU to avoid the local tax.

This law change would not endanger any credit union’s future.  However  it does focus the spotlight on the internal divorce now occurring between credit union’s leaders and the member-owners.

A Growing Estrangement

Has a credit union member ever suggested  their organizaton use its collective reserves to buy out  a bank’s shareholders at at premium over market?  It could never happen.

Credit union leaders would never ask owners for their thoughts, let alone their approval. The members rarely are told the terms of the offer (unless the bank is publicly owned) while the bank owners who must approve it, are given all the details.  Bank buys are an executive strategy, not a member facing one.

Purpose versus Practice

The Washington State tax initiative is a creative effort to highlight  the increasing incongruity between credit union’s stated  purpose and  present practice.   Credit unions were not chartered to buy banks but rather offer consumers a better value proposition with an ownership role versus traditional banking options.

The leaders of credit unions buying whole banks have moved away from their owners and communities as their primary mission.  They use the member’s  reserves to purchase other firm’s financial assets which  provide  no direct member benefits. It’s he bank’s shareholders who are the winners.

The  Democratic Model and Get Rich Quick

The history of political democracies from ancient Greece and Rome through modern day examples, show that outside forces rarely subdue a democratic opponent. Rather democracy fails from within.  Leaders, initially elected,  use their positions to further their self-interest, longevity and ambitions versus serving the interests of those who put them in place.

In the first quarter of 2025, NCUA lists 35 credit unions “failures.”  However the word used was mergers.  Yet reviewing the list most are financially sound, long serving and in many respects focused on local community contributions. These charer cancellations are leadership defaults, not financial failures.

For the past decade mergers have increased as a central growth strategy for some credit unions.  Recently a series of large billion dollar mergers have been announced.  In the DCU (Massachusetts) and First Tech (California) $26 billion combination the two firms are almost 3,000 miles apart.  The press release did not specify a single concrete member benefit.   If you want more information, a member-owner is directed to contact the Silicon Valley PR firm managing the communications.

Follow the Money

In this and other large mergers there is no benefit described that the individual credit unions cannot deliver themselves.  Instead in these and in many smaller mergers initiated by retiring leaders, they are a get rich quick scheme for a few senior executives, or a retirement topping off.

Retiring leaders who gained a professional career and standing, eliminate that opportunity for others and the owners’ legacy of loyalty.  In return the depating CEO receives an enhanced payout or an extended sinecure.

The end result of these merger and bank transactions  is that the credit union system has been pirated away from its ownership roots.  These  entities then pad the budgets of regulators,  system coordinators and their professional operators  whose focus is size—both assets and compensation- not member-owner’s and community needs.

Disruptive leadership is necessary to reverse a system in which cooperative leaders have abandoned the advantage that built the sysem’s current prominence.  Taxation is not  a disrupter and could even accelerate these bank-like maneuvers using a “level playing field” justification.

Gaining Backthe Co-op Advantage

The secret to winning in a competitive market is to define the game you want to play, not play the game you find.  Credit unions built their success around a unique cooperative model.

Placing institutional priority on external acquisitions is neither new nor unique in market economies.  It is merely a bidding contest whether done via mergers or for bank purchases.  It is how monopolies are constructed- the ultimate capitalist ambition.

There is no current body nourishing the sustainability of cooperative financial services.  If the credit union system is to remain viable it will require new energy and coalitions formed by leaders pushing to the front.  Not to fight taxation, but internal subversion, and in some instances corruption, undermining the cooperative model.

Tomorrow I will introduce a person trying to rally and fortify the unique strengths of the cooperative system.

 

A Meditation on Today’s Uncertainty

The phrase “dark night of the soul” portrays  personal, and sometimes communal, feelings of no way out of present  trials.  The loss of hopefulness.

Frost’s meditation reminds us that  these dark valleys  reflect neither wrong nor right. They are part of our humanity.

Acquainted with the Night

by Robert Frost

I have been one acquainted with the night.
I have walked out in rain – and back in rain.
I have outwalked the furthest city light.
I have looked down the saddest city lane.
I have passed by the watchman on his beat
And dropped my eyes, unwilling to explain.

I have stood still and stopped the sound of feet
When far away an interrupted cry
Came over houses from another street,

But not to call me back or say good-bye;
And further still at an unearthly height,
One luminary clock against the sky

Proclaimed the time was neither wrong nor right.
I have been one acquainted with the night.

Buffett’s Wisdom For Credit Unions: The Casino in the Cathedral

On Saturday CEO Warren Buffett’s four-hour, open-ended Q&A with Berkshire shareholders was a lesson in leadership.  In life’s wisdom. And in human values.   It was his last time as CEO.

If you read one of many excerpts or listen to a recording, you will be rewarded with a superb public discourse.

One observation is especially relevant to an issue confronting today’s credit union system leaders. That is the radically different approaches to assure future cooperative resilience.

The Casino within the Cathedral

Buffett stated in one response:  “Capitalism in the United States has succeeded like nothing you’ve ever seen, but it has what it is, a combination of this magnificent cathedral, which is produced on the economy like nothing… the world’s ever seen. And then it’s got this massive casino attached.”

The casino describes the speculative, short-term, and potentially risky side of capitalism, where quick gains and money changing hands are the primary focus. The allure and rapid growth of the “casino” can lead to the neglect or overshadowing of the “cathedral.”

Responding to a question about hedge funds entering the insurance business, Buffett pointed out that these firms, which specialize in buying and selling businesses, follow different “fiduciary  feelings” than Berkshire.  Berkshire’s goal is to acquire a business for the long term (forever), not turn around and resell for short term gain.  He believes his approach is the best way to create long term value for his owners whom he wants to retain as well.

The Credit Union Analogy

Today there are two broad business approaches followed by credit union CEO’s. Driving these are two different “fiduciary feelings” about where one’s duty is directed.

On the one hand are those who believe the CEO’s primary goal is to maximize institutional growth quickly.  In some instances, this is through mergers or purchasing external assets or even whole firms (banks).

The primary motivation is maximizing the rewards of leadership.  Sometimes this is while employed; or if not then, cashing out by handing the firm over to another credit union for the right personal compensation from a merger.

A growing current example is the increase in “mega-mergers.”  These multi-billion combinations offer the owners nothing that the individual firms cannot deliver.  Sometimes they are an effort to eliminate a local competitor; in others, it is to gain a larger space and personal reward in the credit union Cathedral.

This Casino approach to leadership is described by writer David Simon in the composition Privilege.  It ends with the words, I’ll play by  those rules:

It’s almost like a casino

You’re looking at the guy winning

You’re looking at the guy who pulled the lever

And all the bells go off

And all the coins are coming

Out of the one-armed bandit

And you’re thinking that could be me.

I’ll play by those rules.

A Composition for the “Cathedral”

The purpose which built the credit union Cathedral is captured in this 1850’s folk song by Stephen Foster,  Hard Times Come Again No More.

The first verse sets the scene:

Let us pause in life’s pleasures and count its many tears
While we all sup sorrow with the poor:
There’s a song that will linger forever in our ears;
Oh! Hard Times, come again no more.

Followed immediately by the rending chorus:

Tis the song the sigh of the weary; Hard Times, Hard Times, come again no more; Many days you have lingered around my cabin door, Oh! Hard Times, come again no more.

“It’s a song about poverty–financial poverty first and foremost, but it also hints at a poverty of spirit, of general misery.

“What’s refreshing about it, what makes it stick in our craw, is its honesty. It doesn’t flinch or pull back from showing real human suffering, bringing it to the very entrance to the drawing room: “Let us pause in life’s pleasures.”  (Source)

This 2010 recording is one of numerous current arrangements.  It uses pictures of the Depression to reinforce this 170-year old challenge for the American economy.  It could be a National Anthem for the credit union movement.

This second arrangement is how a credit union leader like  Doug Fecher (former CEO of Wright-Patt CU) might have recorded with his group when presenting his vision.

How credit union CEO’s make this business choice  will determine whether the movement can maintain its Cathedral.  Or become just another group playing in the casinos of capitalism.

 

Harper’s Brookings Interview

I attended former NCUA board member Todd Harper’s interview with Aaron Kline of Brookings yesterday.  Thes session lasted an hour, was recorded and can be accessed here.

Notes from the Conversation

When asked why the administration removed the two members, Harper thought the firings were part of a broader strategy to eventually change the Federal Reserve Board before those terms expire.

In the February closed board meetings, he had voted for the staff downsizings that were  agenda items on the public April board meeting–which was cancelled.

He had not met with he DOGE people and was not aware of their role in the agency.  NCUA legal staff had not provided any advice versus the board removals.   Only Inclusiv had backed his suit so far. He expressed disappointment that America’s Credit Unions had taken a “wait and see” approach.

Data Referenced in Questions

In responding to two questions Harper used prepared data. One topic was the initial findings from NCUA’s call report collection of OD/NSF fees from credit unions over $1 billion.  The second was the number of CAMELS code 3, 4, and 5 ratings.  In both cases the data was used to support his previous positions.  He was critical of fees and asserted staff cuts could increase risk to the NCUSIF.  Therefore the need for a higher NOL cap.

In terms of future policy he listed three areas:  disclosure of executive pay for FCU’s, paying volunteer board members for dependent care, and revisiting the NCUSIF’s NOL cap.

When asked about taxation of credit unions he said it could impact safety and soundness by slowing the growth of retained earnings/capital.  But that Congress wlll decide the issue while noting the Washington state legislature’s proposal to tax state charters which buy banks.

My reaction.  The Harper one saw at NCUA, his priorities, selective use of data, and policy justifications were the focus.  This may have been due to the interviewer’s questions on areas such as naming rights for stadiums, bank purchases and OD fees.

Harper’s attention was his NCUA policy preferences, not the future of credit unions. There was no rallying cry to fight back on the firings. He is not turning the page either.  As he said in response to a question from a reporter, he is not  “going off Broadway.”

 

 

 

 

 

May 1: Time for a MayDay Call for Rule of Law and a Popular Uprising

America is not living in a normal period of federal governmental conduct.  Trump’s largest campaign donor ($275  million) Elon Musk was given a non-legislative, non-elected temporary position. Thus informally  empowered,  his DOGE teams have gone into every federal government and some non-governmental organizations to mandate staff and program cuts.

These cuts and program closures are of Congressionally authorized programs and spending.  This is a pure power play with no oversight, accountability or  any formal authority.

It is total power without limits. In a democracy those who are appointed or elected to positions of power are called leaders.  In an authoritarian government, these individuals are called rulers.

A Fight for the Cooperative System’s Integrity

On April 16 President Trump removed the two Senate confirmed democratic members of the NCUA board. Only Chairman Hauptman, a republican whose term ends this August, remains.  There was no reason given in the firing email. Sue me if you don’t like it.  And both fired members have filed suit in federal court.

The power of both law and precedent suggest this action is illegal.  It raises substantive questions about NCUA’s authority and future.  The bottom line is credit unions are in a fight for the financial and legal integrity of their system.

Some credit unions will want to wait and see what happens before acting.  Others will delegate the burden and pay someone else to chart the way forward.  Many will just go on with business as usual.  With all the uncertainties in DC the assumption is that NCUA is at best pre-occupied, or at worst NCUA won’t dare buck Trump’s deregulation stance and stand up to credit unions.

One long-time reader suggested another approach: There is no reason to stand by this board, or jeopardize your voice by association.  They were neither effective as administrators nor wise enough to see the fog of the last administration. .  .

Why not push for the quick organization of a new board and the forward progress it might bring.  In the very least be ready to work with this administration and keep the CU agenda clear of the fall out that will follow.

That presumes a democratic, participatory system.  That is not what we have as illustrataed by yesterday’s announcement of the larest credit union liquidation in at least six years.

The Unilever FCU  Liquidation

Here are the facts last published by NCUA about this sudden $47 million credit union liquidation announced by NCUA on April 30.

At December 30, 2024, Unilever’s total assets were $ 46.7 million; net worth, $4.1 million (8.95%), virtually no delinquency on a portfolio of which 90% is real estate loans.  There are five employees, a single office, and very high average share balances ($29,400) and loans ($58,502), while serving just 1,448 members.

No conservatorship was announced. Instead an immediate takeover with no announced effort to find a merger solution.  No facts or explanation for the los was provided except to say the credit union was insolvent. What caused this sudden loss discovery? Why the instant liquidation?

The absence of any facts or reasons for acting suggests another regulatory-supervisory failure that is just being expensed away with insurance funds.

It reminds one of the situation last July when NCUA suddenly discovered that Creighton FCU had lost 20% of its value in the days right after filing its March 2024 call report.  The newly discovered loss was approximately $13 million in a $67 million FCU.  The credit union was merged with Cobalt FCU. There was no NCUSIF expense.  And no explanation of where the money went.

In the Unilever case, Hauptman, a one-person NCUA board, approved the outcome.  There is no evidence in support of this action.  Zero transparency for the members and the public.  This is what one person rule creates.  Is Unilever just the first of a series of unilateral decisions by Hauptman?

NCUA’s Defense of a One Person Board

On April 18, 2025 two days after the two board firings, the agency published an internal staff memo on the current state of the NCUA Board.  The memo was unattributed and contained no statements by any NCUA person.  It was just an anonymous assertion with these points:

Please be assured that the NCUA has precedent and standing delegations of authority in place to continue performing all operational and statutory requirements under the authority of a single Board Member. No statutory authority, internal legal opinion or other objective fact was provided to support this “assurance.”

In support of this undocumented position, the agency referenced a purported past event:

“During the Bush Administration (2001–2002), Chairman Dennis Dollar acted as a sole Board Member. He held a Board meeting, voted, and took several actions, both administrative and operational. Chairman Dollar recently stated in an article  in CU Today, “The records are in place at NCUA from 2002 that clearly establish the precedent that the Chairman can act as the Board.”

This statement is the most problematic of all.  Immediately after the board firings, Dennis Dollar called them “unprecedented.”  But a day later he claims that his prior tenure is now the precedent to follow this unprecedented event (see same article).

However NCUA presents none of the “records” that Dollar says are in place and certainly references no legal opinion.

What is even more curious is that the official NCUA 2002 Annual Report page 13 states:

Board members confirmed

The highlight of NCUA’s legislative year occurred March 22, 2002, when the U.S. Senate confirmed JoAnn Johnson and Deborah Matz, both serving as interim appointees, to join Chairman Dennis Dollar to complete the three-member NCUA Board.  

According to NCUA’s public account, Dollar’s two colleagues were indeed present, serving as interim appointees. There is no mention of his taking any action to set a precedent for one person rule to be followed in the future.

Following NCUA’s circular reasoning in citing a former board member and then that person confirming it is OK to do so, NCUA closes its staff update saying:

“It is the NCUA’s long-held view that a single Board Member constitutes a quorum when there are no other Board Members. Chairman Hauptman and NCUA’s leadership are equipped with the required authorities to continue implementing the Administration’s priorities. . . 

The memo asserts an  anonymous long-held view with zero factual, no legal reference nor any public prior event where this opinion was expressed.  The long held view is  an argument made of whole cloth.

One could just have easily asserted that in any organization’s bylaws or chartering authority where a  quorum is required, the term presumes more than a single board member is necessary to conduct business.  That is a more reasonable understanding of the quorum requirement.

So instead of clarifying Hauptman’s authority as Chairman, Vice Chairman and board member, the three-in-one board situation now, the agency presents a shallow, undocumented explanation to the staff and the public.

What’s at Stake this May Day

The rule of law is at stake.  NCUA has become a basterdized agency with no apparent legal grounding.  Fire the board and turn the agency into  one person rule,

This is the reason for the Unilever FCU unexplained liquidation is so important.  For the most consequential action the regulator can take versus a credit union is to put it out of business with no due process or public accountability.

The action was intended to demonstrate we’re really in charge now.  It is the largest liquidation in six years or longer.  A first example of how  the agency now “will ensure America’s credit unions are safe and sound.”   And if this arbitrary assertion of power can happen to Unilever FCU, it can happen to any credit union.

Credit unions today are confronting a situation where the entity charged with overseeing the legislation and regulation protecting the system, is itself acting extra-legal, unable or unwilling to even defend its current board status.   In other words the agency which enforces the law cannot defend its own legal standing.

Where are the agency’s lawyers so quick to explain the agency’s legislative interpretations?  Did they challenge the firings?  Brief Hauptman?  Were there resignations on principle if there was an obection?

Every NCUA employee took an oath to support the constitution, not a specific person in power.  Where are those individuals of courage and character in the agency?  Silence is consent.  Consent is capitulation.  That is the end of the credit union democratic experiment, unless there is a MayDay uprising starting now.